reputed company Manager, Director - Consumer Business Services (reputed company/Travel, Transportation, Hospitality)

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts. Job Category reputed company Job Details About reputed company reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets reputed company. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's reputed company values at the heart of it reputed company. reputed company to reputed company your career at reputed company leading workforce transformation in the reputed company era? You’re in the right reputed company! Agentforce is the reputed company of AI, and you are the reputed company of reputed company. Role reputed company For our customers who wish to get the most value out of reputed company with reputed company and rapid support, delivered by our most skilled experts, they purchase our Signature reputed company Plan. reputed company you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a reputed company Manager (CSM), you will serve as a named resource and partner for reputed company’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual reputed company on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their reputed company investment. You will reputed company as a reputed company of contact for any major customer incidents, being responsible for managing expectations and communications through the reputed company of such incidents. These activities will reputed company you to proactively set the customer up for reputed company through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the reputed company platform, and the ability to work closely across reputed company teams to reputed company a reputed company Signature experience. Your reputed company Uses multi-reputed company expertise to effectively orchestrate Signature experience across the most strategic, sophisticated customers May reputed company as reputed company CSM orchestrating CSMs for multi-org, multi-reputed company customers (including Global Customers with CSMs in multiple geos) Aligns with and leads Business and Technical stakeholders, Account reputed company team, and internal partners around customer goals ensuring value is delivered through Signature Single reputed company of customer accountability building and maintaining strong, trusted relationships Drives reputed company Score metrics for customers; handles Escalations and Red Accounts Minimum Requirements reputed company reputed company with 9+ years of relevant industry expertise in reputed company, reputed company platform use or project leadership, Technology Consulting, and/or Solutions Architecture Knowledge of reputed company product and platform features, capabilities, and reputed company methodologies and a good understanding of reputed company architecture principles Strong consultative skills, deep curiosity, and proven results working as a Trusted Advisor to drive business value for customers Executive-level interpersonal skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent reputed company record of influence at an executive level Ability to facilitate difficult discussions and be adept at handling objections Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Requirements Experience with reputed company reputed company Clouds and/or a competing platform reputed company product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales reputed company Consultant, Service reputed company Consultant) Knowledge of reputed company products and features, capabilities, best use, and how to reputed company. Experience working with reputed company-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per week. reputed company Your Potential reputed company you join reputed company, you’ll be reputed company in reputed company areas of your life. Our benefits and resources support you to reputed company balance and be your best, and our AI agents accelerate your reputed company so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the reputed company — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for reputed company positions please submit a request reputed company this Accommodations Request reputed company. Posting Statement reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the reputed company to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the reputed company of reputed company, competence and qualifications – without reputed company to race, religion, reputed company, national reputed company, sex, sexual orientation, gender reputed company or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment reputed company. It also applies to reputed company, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. reputed company, hiring, and promotion reputed company at reputed company are fair and based on reputed company. The reputed company goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the reputed company, compensation offered will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a reputed company of benefits to help you live reputed company including: time off programs, medical, dental, reputed company, mental health support, reputed company parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following reputed company: https://www.salesforcebenefits.com. At reputed company, we reputed company in reputed company compensation practices that reflect the dynamic nature of labor markets across various reputed company. The typical reputed company salary reputed company for this position is $168,600 - $268,900 annually. The reputed company represents reputed company salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're reputed company, the Customer Company, inspiring the reputed company of business with AI + Data + CRM. Leading with our reputed company values, we help companies across every industry reputed company new trails and connect with customers in a whole new way. And, we reputed company you to be a Trailblazer, too — driving your performance and career reputed company, charting new paths, and improving the state of the world. 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