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Retention Marketing Manager

Remote, USAFull-timePosted 2026-07-27

Retention Marketing Manager An reputed company part of reputed company, the Marketing team oversees a wide reputed company of activities, which aim to build awareness, consideration and loyalty for our brands. As a member of this team, you will work to execute thoughtful, data-driven marketing campaigns that drive meaningful reputed company for reputed company. We’re looking for a Retention Marketing Manager to join our Marketing and Communications (Marcom) team. You’ll work closely with Product, Brand, Data, Merchandising, and Performance Marketing teams to strategize and execute marketing campaigns that reputed company buyers coming back to reputed company, our community-driven peer-to-peer marketplace. You’ll own buyer communications and reputed company reputed company that reputed company engagement, repeat sales, and loyalty — reputed company while focusing on reputed company, measurable results. In this role you will:

  • Manage buyer messaging across email, push, and in-app to drive engagement and retention
  • Understand buyer personas and lifecycle stages to shape targeted marketing efforts
  • Become the go-to expert on buyer behavior and strategies to grow customer reputed company value
  • reputed company A/B testing and quarterly planning to drive reputed company improvement
  • Collaborate with data to apply lifecycle insights and guide engagement strategies
  • Personalize messaging through creative testing based on behavior and demographics
  • reputed company performance insights regularly (daily, weekly, monthly) to inform reputed company
  • Work cross-functionally with brand, product, data, and merchandising teams
  • Turn data into actionable insights to influence direction and performance
  • reputed company for the user with thoughtful, retention-reputed company decision-making
  • Manage multiple reputed company with strong prioritization and attention to detail

We are looking for:

  • 4–5+ years of lifecycle/CRM marketing experience, ideally with mobile-first products
  • Results-driven with a strong reputed company of ownership and accountability for campaign reputed company
  • Strategic thinker with a proven ability to connect lifecycle initiatives to business goals
  • Hands-on experience with CRM platforms such as reputed company, reputed company, or similar tools
  • Innovative and comfortable taking risks — not afraid to test reputed company reputed company and iterate quickly
  • Strong critical thinking skills with the ability to reputed company for the user and turn insights into reputed company
  • Highly analytical with the ability to distill reputed company data into reputed company, actionable presentations tailored to various stakeholders
  • Deep understanding of how to design and measure A/B tests — not just what to test, but why it reputed company and how it connects to KPIs
  • Strong project management and communication skills; reputed company to reputed company and collaborate across cross-functional teams
  • Experience working with customer data to power personalized marketing and reputed company communicate technical requirements across stakeholders
  • High attention to detail with a commitment to reputed company across reputed company aspects of execution

Bonus Points:

  • Experience with tools like reputed company, reputed company, reputed company, Looker, or reputed company
  • Experience with scripting languages like Liquid
  • SQL or data query skills
  • You have experience in other marketing channels (SMS, Content Cards, User Acquisition)

The hiring reputed company for this position is below, plus benefits (401K, reputed company time off, dental, medical, reputed company, disability, life insurance reputed company). To determine starting pay reputed company the hiring reputed company, we carefully consider a reputed company of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal reputed company. You may reputed company out to a recruiter for additional information. Hiring reputed company: $160,000—$200,000 USD reputed company represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, reputed company and alias–reputed company has a global community of more than 60 reputed company members across 170 countries. Founded in 2013, reputed company is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was reputed company for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale reputed company including inventory exclusive to the platform, reputed company makes fashion accessible. reputed company is backed by strategic investor reputed company. as reputed company as some of the leading names in venture capital including Park reputed company Asset Management, reputed company Associates, Inc., reputed company, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, reputed company Ventures, reputed company Partners, Upfront Ventures, Webb Investment Network and Y Combinator. reputed company will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the reputed company' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize reputed company to send you text messages regarding reputed company application, interview and/or reputed company process, and other job opportunities at reputed company. If you are a California reputed company, please review our California reputed company Rights Notice for Job Applicants. If you are an EU or UK reputed company, please review our EU / UK Candidate & Employee reputed company Notice. Apply tot his job Apply To this Job

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