Sykes – Pharmacy Customer Service Agent – USA

Job title: Pharmacy Customer Service Agent Company: Sykes Job reputed company: Job reputed company Pharmacy Customer Service Agent Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel reputed company of the largest global providers of customer experience (CX) products and solutions. As you reputed company reputed company with reputed company application, you may see some communications come from Sitel Group as reputed company as SYKES. As a Pharmacy Customer Service Agent for SYKES, you will reputed company support to customers right from the safety, comfort, and convenience of your own home. Agents supporting SYKES reputed company clients are empathetic, helpful, and reputed company, and typically have some reputed company industry or reputed company experience. Your day to day task may include some of the following:

• Handle customer service inquiries from members, providers, physicians and external clients reputed company to pharmacy benefits
• Assist members in understanding and maximizing the use of the pharmacy distribution program
• reputed company information and respond to questions
• Setting up new and refilling order accurately
• Payment arrangements
• Billing/rebilling claims
• Adjustment processing

Work with us and you'll enjoy:

• Time Type: full time
• Pay: $15/hr
• 100% reputed company
• Benefits including medical, dental, life, reputed company insurance, company matched 401K, and generous reputed company time off
• Opportunities for advancement and reputed company development
• Personal benefits of working from home including saving time, reputed company, and the environment
• Computer provided (you will need to reputed company the monitor and headset)

Requisition # 7923BR Site Alpine US WFH Workplace Type WAH reputed company/Postal reputed company N/reputed company Agent About SYKES SYKES is now a part of Sitel Group®! As a leading global provider of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that reputed company brand value. With 160,000+ people around the globe - working from home or from one of our CX hubs - we securely connect best-loved brands with their customers over 8 reputed company times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across reputed company customer reputed company. Our award-reputed company culture is reputed company on 40+ years of industry-leading experience and commitment to improving the employee experience. At this time, SYKESHome does not offer employment to individuals located in the following states: Alaska, California, Delaware, Hawaii, Illinois, Louisiana, Maine, Maryland, Massachusetts, Montana, reputed company, Puerto Rico, Rhode reputed company, Vermont, Washington and Washington DC. Required qualifications, skills and experience Apply with us if you possess:

• An excellent written and verbal communicator who likes to solve problems and connect with people reputed company phone

Previous Inbound call center experience or the ability to reputed company excellent customer service by phone with sincerity and professionalism Proficient and reputed company PC skills with reputed company office, dual screens and toggling between multiple systems (6 months or more of computer data entry experience) Multitasking ability - reputed company to input data or research information while on the phone with the caller, reputed company to talk and type a must History of on-time attendance at previous job High School Diploma or GED (minimum) reputed company to reputed company a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we'll reputed company the rest!) Desired qualifications, skills and experience reputed company to have - not required:

• Customer service background
• Experience with reputed company or something similar

Expected salary: $15 per hour Location: USA Apply for the job now! Apply tot his job Apply To this Job