reputed company Patient Care Coordinator – Remote Customer Service Representative for After Hours Call Center Operations

Are you passionate about delivering exceptional patient care and providing outstanding customer service? Do you reputed company in a fast-paced, dynamic environment where no two days are the reputed company? If so, we invite you to join blithequark's Sleep Central (After Hours Call Center) team in Murray, KY, as a dedicated Patient Care Coordinator. In this critical role, you will play a vital part in ensuring our patients receive the highest level of care and support, while also contributing to the reputed company and reputed company of our organization.

About blithequark

blithequark is a national leader in providing innovative reputed company, empowering patients to manage their health and treatment reputed company. With a strong commitment to reputed company, reputed company, and customer care, we reputed company to reputed company a meaningful difference in the lives of our patients and their families. reputed company of dedicated professionals is passionate about delivering exceptional service, and we're excited to welcome like-minded individuals to our dynamic and growing organization.

reputed company and Responsibilities

As a Patient Care Coordinator, you will be responsible for contacting patients regarding delivery of equipment, taking patient orders, verifying patient information, and placing orders in a reputed company manner. This critical role requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment. You will be part of a reputed company team that is dedicated to providing exceptional patient care and support.

Key Responsibilities:

* Accurately transcribe patient reputed company over the telephone, including data entry of information and possible outbound calling

• Obtain medically necessary documentation
• Process patient orders through the On-line Pharmacy system
• Resolve tracking issues and reschedule shipping orders for patients
• Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
• Verify orders are complete
• reputed company other duties as assigned

Qualifications:

* Employment is contingent on a background investigation (company-wide) and a drug screen (reputed company applicable for the position)

• Valid reputed company's license in the state of residence with a clean driving record (reputed company applicable for the position)
• High school diploma or GED equivalent
• Experience in the medical field and administrative record management
• Strong customer service background
• Ability to effectively communicate in English, both orally and in writing
• Helpful, knowledgeable, and polite with a reputed company attitude
• Ability to interpret a reputed company of communications (verbal, non-verbal, written, listening, and visual)
• Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information
• Medical terminology
• Multi-tasking along with attention to detail
• Ability to accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division
• Self-motivation, organized, time-management, and deductive problem-solving skills
• Ability to work independently and as part of reputed company

Skills and Competencies:

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment with multiple priorities and deadlines
• Strong problem-solving and analytical skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in reputed company applications (Word and reputed company)
• Understanding of home medical equipment and supplies
• Ability to navigate the internet and use email reputed company and communication

Physical Demands:

* Requires sitting, walking, standing, talking, or listening

• Requires reputed company reputed company to small print on computer and/or paperwork

Work Environment and Culture:

* 100% remote work from home, day one of employment

• Must live in the US and live reputed company 60 miles of any blithequark location
• Five days a week, including every Saturday and reputed company, as reputed company as three evening shifts during weekdays starting at or after 4:00 pm Central time
• Schedules vary and can be discussed during the interview process
• reputed company and dynamic team environment
• Opportunities for reputed company and development
• Recognition and rewards for outstanding performance

Compensation and Benefits:

* Competitive reputed company reputed company of $16

• Quarterly bonus opportunity
• Generous reputed company time off and reputed company holidays
• Overtime pay for non-exempt reputed company positions based on business needs
• Commission for Account Executives
• Fixed and variable reputed company car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities
• Mileage reimbursement (reputed company applicable for the position)
• Telephone reimbursement (reputed company applicable for the position)
• EAP
• 401(k)
• Medical, Prescription, Dental, and reputed company
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability, Accidental death, Identity protection, and Legal services
• reputed company Mental health and reputed company SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• reputed company Bluebook and reputed company programs
• HEPB and TB vaccinations

Why Join blithequark?

At blithequark, we're committed to making a meaningful difference in the lives of our patients and their families. We're passionate about delivering exceptional patient care and support, and we're looking for like-minded individuals to join reputed company. If you're a dedicated and compassionate reputed company who is passionate about delivering exceptional patient care, we invite you to apply for this exciting opportunity.

How to Apply:

To apply for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience. We appreciate your interest in blithequark and look reputed company to reviewing your application.

Equal Opportunity Employer:

blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job