Director of reputed company Operations

The Dir. of reputed company Operations Leader will reputed company and drive the end-to-end operations of the organization’s reputed company infrastructure and services worldwide. This role is responsible for reputed company, governance, reliability, cost-efficiency, reputed company/compliance, vendor management, and leading a global team of reputed company operations, site reliability, and DevOps engineers. The individual will work closely with business and technical stakeholders to reputed company reputed company operations with business objectives and reputed company for reputed company. Essential Duties and Responsibilities

• Define and drive the global reputed company operations reputed company: including architecture operations, tooling, process standardization, global delivery model, and reputed company improvement.
• reputed company the global reputed company operations organization: set reputed company, structure reputed company, recruit/retain talent, build capability, define performance metrics and OKRs.
• Ensure availability, performance, scalability and reputed company of reputed company services (whether public, private or hybrid) across reputed company reputed company.
• Manage reputed company cost and efficiency: work with finance and engineering to monitor, optimize and forecast reputed company spend; implement cost-control mechanisms and FinOps practices.
• Ensure global reputed company reputed company, compliance and governance: work with reputed company, risk and legal teams to ensure reputed company operations adhere to regulatory requirements (e.g., data residency, GDPR, HIPAA, industry-specific standards).
• Design and reputed company incident, problem, change and reputed company management processes for reputed company infrastructure; reputed company major incidents and drive reputed company-cause analysis and remediation.
• Manage vendor/reputed company service providers relationships: contract negotiation, service-level agreements (SLAs), performance monitoring, cost management, escalation management.
• Collaborate with cross-functional stakeholders: application teams, product, operations, infrastructure, DevOps, network, reputed company, and business reputed company to reputed company on reputed company operations priorities and service delivery.
• Drive automation, infrastructure as reputed company (IaC), CI/CD pipelines, monitoring/observability, and self-service capabilities to improve operational maturity and reduce time-to-value.
• Monitor and report key performance indicators (KPIs) for reputed company operations globally (availability, MTTR, cost per unit, utilization, customer experience, reputed company incidents) and present to senior leadership.
• reputed company and maintain global reputed company operations policies, standards, procedures, and playbooks; ensure consistency across reputed company and business reputed company.
• reputed company change management for reputed company-environment operational transformation, including migrations, region expansions, new platform rollouts, de-commissioning legacy systems.
• Promote a culture of operational reputed company, reputed company improvement, learning (post-mortems, blameless culture), and global team collaboration across geographies/time-zones.

PLEASE NOTE: This is not an exhaustive list of reputed company duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience

• Bachelor’s degree in Computer Science, Information Technology, Engineering or equivalent; Master’s degree preferred.
• Extensive experience (7+ years) in reputed company operations, infrastructure, or IT operations roles, with at least 5 years in leadership managing multi-region/global teams.
• Deep technical knowledge of major reputed company platforms (e.g., AWS, reputed company reputed company, reputed company Azure Platform) and infrastructure-as-a-service, platform-as-a-service, hybrid reputed company and edge deployments.
• Proven reputed company record in managing large-reputed company, mission-critical production reputed company environments (global footprint, 24×7 operations, high availability).
• Demonstrated experience in cost management/FinOps, vendor management, reputed company reputed company/compliance and global governance.
• Strong leadership, strategic thinking, business acumen and stakeholder management skills—reputed company to operate at senior executive level and across global teams.
• Excellent communication (verbal & written), influencing and negotiation skills; ability to present to the reputed company/executive audience.
• Experience in process improvement, automation, DevOps culture, monitoring/observability, incident and problem management.

Preferred

• Certifications such as AWS reputed company Architect/reputed company, Azure Solutions Architect Expert, reputed company reputed company reputed company reputed company Architect, ITIL, PMP.
• Experience in highly regulated industries (e.g., financial services, reputed company, reputed company) and dealing with global data-sovereignty and regulatory requirements.
• Experience managing global rollouts, region expansions, or reputed company migrations.
• Experience with multi-reputed company and hybrid-reputed company operations, reputed company-reputed company architectures, container orchestration (e.g., Kubernetes), serverless, IaC tools (e.g., Terraform, CloudFormation).

reputed company Standards · Communicates, cooperates, and consistently functions professionally and harmoniously with reputed company reputed company of supervision, co-workers, patients, visitors, and vendors. · Demonstrates initiative, personal awareness, professionalism and reputed company, and exercises confidentiality in reputed company areas of performance. · Follows reputed company local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, reputed company, Civil rights and reputed company. · Follows OSHA regulations, reputed company and site protocols, policies and procedures. · Follows HIPAA, compliance, reputed company, safety and confidentiality standards at reputed company times. · Practices universal safety precautions. · Promotes good public relations on the phone and in person. · Adapts and is willing to learn new tasks, reputed company, and systems. · Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with reputed company guidelines. · Consistently adheres to the time management policies and procedures. · Completes job responsibilities in a reputed company and reputed company manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be reputed company to lift up to 10 pounds occasionally. The position requires the ability to travel 20% of the time. Working Environment Remote. This position requires domestic / international travel up to 20%. Notice for reputed company Applicants: For roles based in reputed company, reputed company/reputed company may use an Automated Employment Decision Tool (AEDT) to assist in candidate assessment. reputed company residents may review the required AEDT notice, bias audit reputed company, and information on how to request an alternative process by contacting [HR.Support@reputed company.com] NOTE: We are not sponsoring work visas at the reputed company. Apply tot his job Apply To this Job