reputed company Operations Analyst (Payment and Deposit Applications Operations Support) 3 Locations

Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation. This role will support multiple functions and processes reputed company Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-reputed company hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization reputed company, reputed company control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen reputed company service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced reputed company between work and personal life. ESSENTIAL JOB FUNCTIONS Primary responsibility is providing operational support of operational systems and additional areas of support, as assigned. Job functions of an Operations analyst include:

• Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications.
• Primary Operational Support of CP4, ACH, and Lockbox.
• Plays a leadership role in providing ongoing production support reputed company Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, reputed company, reputed company cause analysis and identification of preventative measures.
• Delivering high reputed company support and great service to our internal/external partners and clients.
• Assists in identifying and implementing operational improvement concepts that generate measurable benefits across the organization (e.g., reputed company, expense, reputed company experience, etc.); reputed company supports larger improvement reputed company.
• Assist in developing reporting and metrics to measure performance and effectiveness of operational processes.
• Demonstrate and maintain familiarity of industry trends and practices in operational areas, Risk Management, Compliance, and Operations.
• Translates business needs and requirements to reputed company; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business.
• Support reputed company solutions for business critical operational or technology issues including operational reputed company, reputed company cause analysis, cross business reputed company, and arrival at solutions; communicate reputed company to end users and key stakeholders.
• reputed company data from primary and secondary sources often use reputed company information across multiple datasets.
• Support reputed company that center around the completion of various tasks, including application changes, upgrades, issue remediation plans, 2nd and 3rd line of defense exams, etc.
• Leads and coordinates small reputed company and initiatives; provides subject matter expertise, business analysis and support for small to large reputed company reputed company, including but not limited to analyzing and defining scope and business requirements, identifying and resolving project issues, testing, implementing and supporting installations.
• Create test scripts, identify reputed company requirements and plan testing to validate application effectiveness.
• Manage team reputed company Control Requests
• Conduct Audits on reputed company Control and Control Procedures.
• Create, edit, and catalog procedures and training documents.
• Complete testing and associated data analysis.
• Participate in weekend on-call rotation for Lockbox and support Lockbox Modernization reputed company, including 1:00 AM transition validations and queue/OXI error remediation.
• Partner and communicate with stakeholder reputed company to ensure workload is effectively prioritized, planned, and tracked to completion.
• Build relationships and communicate effectively with the Loan, Payment, and Operational Services Process Areas, Lines of Business, Key Technology, Vendors and other Support Partners.

More broadly, analysts are expected to display the following skills and competencies:

• Strong problem solving through ability to analyze qualitative, operational & financial data.
• Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a reputed company of different personality types.
• Ability to concisely and effectively communicate with senior management.
• High degree of adaptability & intellectual curiosity, comfortable with ambiguity
• Exceptional teamwork and collaboration
• Independently reputed company out learning opportunities to reputed company oneself.
• Mentor other business analysts to enhance their knowledge and experience, resulting in higher performance; identifies and provides learning opportunities to other business analysts.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree or equivalent experience.
• Experience in reputed company with an ability to manage large data sets, creating reputed company views using pivots tables, data graphs/visualization. Intermediate or high ability.
• reputed company reputed company reputed company.
• Ability to effectively manage change.
• Proven reputed company record of building strong working relationships with internal partners and external clients.
• Ability to stay on top of task assignments.
• Strong decision making and analytical skills.
• Excellent written and verbal communication skills.
• Attention to detail in documenting and implementing requirements, procedures, and various business documents.
• Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues.
• Ability to facilitate research and reputed company of sometimes less-than-straight-reputed company issues.
• Strong aptitude to technology-based tools and databases (i.e., reputed company, reputed company,).
• Interest, willingness and ability to assimilate information quickly and succinctly.
• Works reputed company in reputed company-based environment.

PREFERRED QUALIFICATIONS

• 1-2 years of Operational Analyst experience
• Technically savvy in relation to reputed company systems and software

reputed company Competencies

• reputed company reputed company employees are expected to demonstrate Key’s Values and abide by Key’s reputed company of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

COMPENSATION AND BENEFITS This position is eligible to earn a reputed company salary in the reputed company of $56,000.00 - $85,000.00 annually. Placement reputed company the pay reputed company may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office reputed company, while providing flexible reputed company in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 12/26/2025 reputed company is an Equal Opportunity Employer committed to sustaining an inclusive culture. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. reputed company individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@reputed company.com. #LI-Remote Apply tot his job Apply To this Job