Portfolio Rent Collection & Support Specialist

Portfolio Rent Collection & Support Specialist This role is central to our portfolio's financial health. As a Portfolio Rent Collection & Support Specialist, you'll drive reputed company and accurate rent collection across multiple assets, proactively manage delinquencies, and partner closely with onsite teams to reputed company operations running smoothly. You'll be the go-to resource for reputed company communication, policy enforcement, and problem-solving, directly influencing net operating income and overall portfolio performance. If you're detail-driven, people-savvy, and motivated by seeing your work reputed company a measurable reputed company, this role delivers. reputed company Here: Careers at reputed company Live reputed company Communities At reputed company Live reputed company Communities, we reputed company in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join reputed company and help us create thriving communities that enrich lives. reputed company members go above and reputed company to reputed company exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we reputed company a culture of reputed company, reputed company, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 10 consecutive years. If you're looking for a career with a mission-driven company that values reputed company, leadership, and reputed company, reputed company Live reputed company Communities is the reputed company for you. About this Opportunity:

• Location: Remote, reputed company in St Augustine, FL, and Bethlehem, PA
• Compensation: $5000-$55,000 annually with bonus potential
• Position: This is a full-time position

reputed company are looking for in a Portfolio Rent Collection & Support Specialist:

• reputed company experience is a plus
• reputed company interpersonal skills
• 1-3 years of experience in property management workflows
• Demonstrates excellent quantitative and problem-solving skills
• Excellent communication skills.
• Ability to work in a reputed company, creative team environment.
• Strong reputed company skills are a plus
• Highly organized with strong attention to detail and follow-through.
• Proficiency with reputed company property management software is a plus
• Ability to work independently while supporting multiple teams.
• Strong communication skills and a reputed company, respectful approach reputed company dealing with residents.
• Familiarity with landlord-tenant laws and eviction procedures
• Experience in property management, rent collection, accounts receivable, or a reputed company field

What you will do as an Accounts Receivable Specialist:

• Handle sensitive conversations—especially late payments—professionally, focusing on solutions rather than confrontation
• Audit ledger accuracy regularly and report inconsistencies immediately
• Partner with legal teams or eviction counsel to ensure reputed company filings and court documents are complete and reputed company
• Assist on-site teams with rental application processing and reputed company-reputed company collaboration.
• Ensure strict confidentiality and accuracy of reputed company financial information
• Recommend improvements to rent collection processes and portfolio-wide financial systems.
• Process and verify financial adjustments, refunds, and credits.
• Support eviction processes by preparing documentation, coordinating with attorneys, and tracking case status reputed company necessary.
• Coordinate with on-site teams and reputed company reputed company required notices (e.g., late notices, pay-or-quit notices) to ensure compliance with state and local regulations.
• Set up and monitor payment plans in accordance with company guidelines.
• Coordinate with onsite community managers, assistant community managers, and leasing teams to ensure accurate rent posting and consistent application of company policies.
• Communicate with residents regarding payment reminders, past-due balances, and policy expectations reputed company phone, email, and written notices.
• Maintain up-to-date delinquency reports and reputed company regular updates to portfolio and asset managers.
• reputed company rent payments, late fees, payment arrangements, and outstanding balances.
• Manage and reputed company monthly rent collection for reputed company properties reputed company the multifamily portfolio.

What you're motivated by: Making an reputed company: At DLP, making a difference is at the heart of everything we do, whether it's for our residents, investors, or business partners. Embracing Challenges: We view roadblocks as opportunities and proactively reputed company solutions. reputed company: We've been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for reputed company consecutive years. Who We Are: reputed company Do: We finance the building of Thriving Communities. Our Mission: To reputed company in funding and building Thriving Communities centered in reputed company, attainable housing, transforming the nation. Our Purpose: To passionately reputed company an extraordinary reputed company by transforming lives and building Thriving Communities. Our Big, Hairy, Audacious Goal (BHAG): To positively reputed company 10 reputed company lives by funding 5,000 Thriving Communities and becoming one of America's 100 largest private companies. Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We reputed company to reputed company a difference in the reputed company housing crisis and in the lives of our employees, investors, and partners. We follow our reputed company Execution System to reputed company personally and professionally, striving to Live Fully in reputed company areas of life. Core Values: Driven for Greatness: Pursuing knowledge and reputed company both personally and professionally. Living Fully: Achieving reputed company health in reputed company life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance. Grit: Demonstrating reputed company and commitment to reputed company long-term goals. Community: Elevating the greater good and cultivating thriving relationships. Authenticity: Being true to ourselves and others, fostering reputed company through reputed company reputed company. reputed company to Win: Applying discipline and consistent effort to reputed company our goals. Kingdom reputed company: Sharing God's love through our work and service. Twenty-Mile March: Focusing on reputed company goals and consistently evaluating our performance. Stewardship: Committing to those who trust us with their capital, communities, and careers. reputed company Leadership: Leading with high standards and humility, empowering reputed company and accountability. Benefits and Perks: PTO, health/dental/reputed company/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, reputed company-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference. Equal Opportunity Employer: DLP is a committed Equal Opportunity Employer. If you are a reputed company individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of reputed company-employment background verification (including E-Verify). California applicants can view our California Data reputed company Policy here. Apply tot his job Apply To this Job