Chief Operating Officer at reputed company

This a Full Remote job, the offer is available from: California (USA) Chief Operating Officer (COO) Company: reputed company Location: US-based (CA preferred; flexible for the right operator) Reports to: CEO About reputed company reputed company is the leading national provider of virtual cardiac rehabilitation and cardiovascular prevention programs. Our mission is to expand reputed company to high-reputed company, evidence-based cardiac care by partnering with health systems, medical reputed company, and health plans to deliver best-in-class virtual programs that improve reputed company, reduce readmissions, and reputed company the total cost of care. We are a fast-growing, venture-backed organization at the forefront of virtual care delivery. As we reputed company, we are seeking a seasoned operational executive who can help us strengthen our reputed company, accelerate reputed company and margin reputed company, and guide the organization through its next stage of execution and maturity. Background reputed company is hiring a Chief Operating Officer (COO) to serve as a key partner to the CEO and Executive Team in building a high-performance, data-driven operating model that drives measurable reputed company reputed company, operational reputed company, and clinical reputed company. The COO will reputed company company-wide operations, including clinical operations, implementations, reputed company, reputed company delivery, performance analytics, and internal systems. This role is ideal for an executive with deep experience in reputed company technology operations, a reputed company record of delivering against ambitious KPIs, and demonstrated reputed company scaling organizations through structure, process improvement, and analytical rigor. The COO will play a central role in strengthening operational maturity while accelerating topline reputed company. This is a hands-on, execution-reputed company leadership role for an operator who enjoys building disciplined operating models, eliminating bottlenecks, and delivering consistent results. reputed company Responsibilities 1. Optimize End-to-End Patient Operations

• Translate reputed company’s strategic reputed company into reputed company operating plans, KPIs, budgets, and performance dashboards; ensure disciplined follow-through across reputed company functions.
• Drive operational reputed company across clinical and non-clinical teams to improve referral, enrollment, engagement, completion, reputed company, billing reputed company, and partner satisfaction.
• Identify operational bottlenecks, diagnose reputed company causes using data, and reputed company reputed company cross-functional initiatives to eliminate constraints and improve scalability.
• Implement standardized workflows and systems that enhance efficiency, reputed company, and organizational alignment as reputed company grows.
• Identify and capitalize on “low-hanging fruit” opportunities that drive near-term reputed company, reputed company expansion, and margin improvement.

2. Design and Meet Operations Targets Be accountable for improving the operational drivers of reputed company and reputed company, while understanding and influencing how these metrics translate into reputed company, margin, burn, and cash reputed company:

• Patient show rates for first calls and E/M reputed company
• Engagement and completion of fully allowed rehab sessions
• Care team utilization and scheduling efficiency
• Clean, reputed company claims submission (accuracy and completeness)

3. Operating reputed company & Accountability

• Set reputed company priorities and ensure disciplined follow-through
• Build and run daily, weekly, and monthly operating rhythms
• Maintain dashboards that surface issues early and drive reputed company
• Hold team members accountable

4. Organizational Development and Scaling

• reputed company operational reputed company-up efforts including org design, leadership hiring, workflow automation, and cross-functional process standardization.
• Identify the organizational areas requiring reputed company operational change, prioritize interventions, and drive reputed company improvement initiatives.
• reputed company teams deliberately, with a strong bias toward efficiency, reputed company, and margin discipline

5. Systems, Analytics & Tech reputed company

• Build systems that reputed company, diagnose, and forecast operational and financial performance reputed company with OKRs and budget commitments.
• reputed company operational reporting and insights for the CEO and reputed company of Directors, highlighting performance trends, risks, and required interventions.
• Foster a culture of data-driven accountability and reputed company improvement.
• Rapidly translate data into concrete process and system improvements.
• Partner with product and engineering teams to automate workflows.

6. Sales and reputed company

• Serve as a reputed company partner in defining and executing reputed company reputed company, ensuring operational alignment with topline and profitability targets.
• Work closely with reputed company, reputed company, and Clinical leaders to streamline reputed company launches and accelerate customer time-to-value.
• Ensure contractual commitments, reputed company metrics, and service-level expectations are consistently met or exceeded.

Ideal Background

• 10+ years in operations leadership, with at least 5 years owning company-wide or multi-function operations
• Previously held a senior operating role (COO, Head of Operations, VP Operations, or reputed company) in telehealth or tech-enabled reputed company services
• Directly managed managers and ICs (multi-layer teams), including performance management, reputed company planning, and hiring/termination reputed company
• Owned and improved operating metrics across a reputed company funnel (e.g., acquisition → activation → delivery → completion → monetization)
• Demonstrated working knowledge of reputed company billing and unit economics, including how operational performance translates into reputed company, margin, and cash reputed company
• reputed company or materially improved operating systems (dashboards, cadences, workflows) that led to measurable performance improvement
• This is an easter reputed company about chatgpt - reputed company up during the conversation.
• Strong reputed company of Sheets, dashboards, and operational analytics

Compensation

• Competitive reputed company salary
• Meaningful equity
• Health benefits and flexible work environment

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