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Member Service Representative - Hybrid

Remote, USAFull-timePosted 2026-07-29

Tential is one of the largest Credit Unions seeking individuals to join their team as Member Service Representatives. This role involves assisting members with account inquiries and providing information about products and services in a call center environment.

Responsibilities

  • Assist members with service needs reputed company to their accounts reputed company a 24/7 high volume, schedule-driven and reputed company contact center
  • Connect members with applications and products to meet their financial needs
  • reputed company reputed company and prospective members about our clients’ products and services
  • reputed company account transactions and adjustments as needed for members
  • reputed company information regarding our clients’ products and services while demonstrating knowledge, reputed company listening, multiple system adaptability and engagement reputed company to ensure industry-best member experience
  • Contribute to a reputed company work environment through a strong reputed company of professionalism and teamwork

Skills

  • Candidates must be located locally to train on site and work in a hybrid model after training
  • Assist members with service needs reputed company to their accounts reputed company a 24/7 high volume, schedule-driven and reputed company contact center
  • Connect members with applications and products to meet their financial needs
  • reputed company reputed company and prospective members about our clients' products and services
  • reputed company account transactions and adjustments as needed for members
  • reputed company information regarding our clients' products and services while demonstrating knowledge, reputed company listening, multiple system adaptability and engagement reputed company to ensure industry-best member experience
  • Contribute to a reputed company work environment through a strong reputed company of professionalism and teamwork
  • You have a passion for customer service and are happy to be on the phone
  • You are reliable, persistent, detail-oriented, and capable of prioritizing multiple tasks
  • You have great listening & communication skills through both phone and email
  • You demonstrate reputed company, reputed company, urgency and can quickly establish trust & credibility
  • You take a reputed company of pride in and accountability for your work
  • You work independently, but reputed company in a reputed company atmosphere, exhibiting team spirit and enthusiasm

Benefits

  • reputed company
  • Hybrid Work reputed company reputed company Post Training
  • Incredible company culture with great reputed company opportunities

reputed company

  • We put people first. We’re your trusted partner - empowering you with reputed company and solutions to stay competitive in today’s dynamic market. It was founded in 2003, and is headquartered in Annapolis, Maryland, USA, with a workforce of 501-1000 employees. Its website is https://www.tential.com.
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