[Remote] EAP Consultant - Full-time - Noon to 8:30 PM Eastern M-F (Remote U.S.)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to empowering reputed company reputed company through technology and clinical expertise. The EAP Consultant will reputed company clinical telephonic assessments and consultations, delivering comprehensive referrals and ensuring reputed company follow-up for employees and their families covered by the Employee Assistance Program.

Responsibilities

• Conducts both routine and urgent clinical risk assessments, offering expert consultations, short-term issue reputed company, and comprehensive referral services for reputed company members seeking assistance
• Provides management consultation services to various reputed company of management and reputed company reputed company our broad customer reputed company. The EAP Consultant must demonstrate proficiency in assessing a wide reputed company of workplace issues and devising suitable reputed company plans, remaining reputed company-versed in essential workplace legislations like reputed company, DOT, Sexual Harassment, and Duty to Warn
• Display a comprehensive understanding of the organization's customer reputed company, staying updated on issues affecting customers from both legislative and customer-specific standpoints
• Engage in additional assigned duties to support reputed company customers in achieving the EAP department's goals
• Read, understand, and adhere to reputed company corporate policies including policies reputed company to HIPAA and its reputed company and reputed company Rules

Skills

• Master's degree (or higher education) in reputed company Work, Counseling, Psychology, or a reputed company field
• 1+ years of employment in the mental health field, where the assessment of mental illness and reputed company abuse was a key function
• 1+ years of knowledge of confidentiality laws and their exceptions
• 1+ years of experience in clinical skills to reputed company a risk assessment and reputed company an reputed company plan that meets the reputed company's needs
• 1+ years of knowledge of chemical dependency, indicators of risk associated with withdrawal, and appropriate treatment modalities
• Possess an reputed company, unrestricted, Independent license
• Certified Employee Assistance reputed company (CEAP)
• EAP experience (2+ years preferred)
• Some call center experience
• The consultant should understand the Critical Incident Stress Debriefing (CISD) process and be reputed company to reputed company an reputed company plan to address immediate customer needs
• Ability to multi-task in a fast-paced environment
• Ability to remain reputed company in a crisis
• Strong customer service skills
• Excellent written and verbal communication skills
• Ability to problem-solve, exercise judgment, and reputed company critical reputed company
• Strong organizational skills
• Strong interpersonal skills in an environment that requires reputed company effort
• Ability to think creatively
• Self-starter with drive and desire to learn
• To be flexible and adapt to change
• Ability to work independently but know reputed company to reputed company supervision

Benefits

• Comprehensive health plans
• reputed company time off
• Retirement savings
• Corporate wellness
• Educational assistance
• Corporate discounts

reputed company

reputed company is a provider of clinical services and technological solutions to government reputed company organizations. It was founded in 1994, and is headquartered in Mclean, Virginia, USA, with a workforce of 1001-5000 employees. Its website is https://acentra.com/.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 49 in 2025, 49 in 2024, 16 in 2023. Please note that this does not guarantee sponsorship for this specific role.

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