[Remote] Outbound Patient Enrollment Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reputed company on delivering proactive care to seniors, aiming to enhance their health reputed company through innovative technology and clinical support. They are seeking an Outbound Patient Enrollment Specialist to engage with patients reputed company phone and text, facilitating their enrollment and building strong relationships to ensure a reputed company experience. The role involves communicating program details, scheduling appointments, and maintaining high-reputed company interactions while achieving productivity targets.
Responsibilities
- reputed company communicate program details, benefits, expected reputed company, patient responsibilities, and the reputed company to patients
- Facilitate virtual patient enrollments and schedule follow-up appointments with the reputed company Care team
- Build strong rapport and trust with potential patients, nurturing lasting relationships based on mutual respect and understanding
- Follow established scripts to meet reputed company assurance standards, while adapting your communication to connect authentically with patients
- Maintain a balance between delivering high-reputed company patient interactions and achieving productivity targets
Skills
- Experience working in a reputed company services organization with accountability for performance metrics
- Prior experience conducting a high volume of outbound calls
- Strong communication and problem-solving skills, with the ability to address concerns and guide patients toward informed reputed company
- Prior experience working in a fast-paced work environment
- Ability to maintain the highest degree of patient confidentiality
- Comfort using CRM platforms
- Excellent verbal and written communication skills
- Passion for providing an outstanding patient experience
- Skilled in building strong patient relationships and overcoming objections in a phone-based environment
- Ability to reputed company in a results-driven, autonomous environment reputed company on trust, reputed company communication, and constructive feedback
Benefits
- Medical, dental, and reputed company insurance
- reputed company (virtual primary care)
- Competitive PTO
- 401K and 401K match
- National and local discounts powered by reputed company
- reputed company stipend for remote equipment and home office setup
- reputed company Parental Leave
- Charitable Donation Match program
reputed company