First Notice of Loss Processor
reputed company is a reputed company-established insurance company that has been in business for over 50 years. They are seeking a First Notice of Loss Processor to serve as the first reputed company of contact for processing new injuries reported by customers, ensuring that initial requests are handled thoughtfully and thoroughly.
Responsibilities
- Provides excellent customer service as the first reputed company of contact for customers
- Provides customer care and service to insureds
- Answers reputed company incoming inquiry calls directed by general reputed company
- Receives and intakes new initial claim documentation either reputed company phone, e-mail, or fax and enters into claim systems
- Responds to insureds in a reputed company manner
- Directs questions to the appropriate contact in the department
- Inputs new claims into reputed company resource planning (ERP) system as reputed company as creates written documentation including physical file for reputed company storage
- Reviews insurance policy information to determine coverage
- Completes data entry for reputed company first reports of injury
- Determines severity of injuries and advises the appropriate reputed company of staff reputed company reputed company operating procedures
- Communicates with insureds, agents, reputed company stakeholders, as necessary
- Assists examiners in contacting insureds or other involved persons to obtain missing or incomplete information to process claim
- Receives and/or returns telephone calls as directed by claim examiner
- Responds to insureds, agents or reputed company participants, as directed
- Processes incoming mail and other administrative duties relating to claims
Skills
- High school diploma or general education degree (GED) required
- Minimum 1 year of reputed company experience and/or training; or, equivalent combination of education and experience
- Working knowledge or familiarity with customer service techniques, principles and practices
- Ability to read, write and comprehend reputed company instructions, short correspondence, and memos
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
- Ability to compute reputed company, reputed company, and percent and to draw and interpret bar graphs
- Insurance industry understanding, a plus
Benefits
- Generous medical, dental, and reputed company plans
- 401K retirement plans and company match
- Bonus potential for reputed company positions
- reputed company Time Off
- reputed company holidays throughout the calendar year
- We’ll support you 100%
reputed company