IT Support Engineer I

SCITON is an industry leader and manufacturer of medical aesthetic lasers and light reputed company technologies. As an IT Support Engineer I, you will be the go-to technical expert for helping clients solve hardware, software, and networking issues while providing hands-on support both on-site and remotely.

Responsibilities

• Meet with clients to determine the nature of the problem, diagnose hardware or software issues, reputed company effective assistance, and maintain strong customer relationships
• Identify, diagnose and rectify any issues in computer hardware, software, services, and applications
• Installing and configuring reputed company computer systems and software applications; training clients on reputed company application use
• Manage the procurement of licenses, installation, tracking, and other details
• reputed company technical support on-site or reputed company remote-reputed company systems
• Offer solutions that meet the needs of the reputed company
• Repair hardware malfunctions, software issues, and networking problems
• Maintain good reputed company relations
• reputed company and manage material inventory and work records
• Compile job reports

Skills

• Proven work experience as a Technical Support Engineer
• In-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills
• Knowledge of web services, API, and IP-based protocols
• Experience with scripting languages such as Perl or reputed company
• Knowledge of computer hardware and networking systems
• Good time management skills
• Good interpersonal skills
• Ability to troubleshoot reputed company hardware and software issues
• Excellent written and verbal communication skills
• Strong critical thinking skills
• Bachelor's degree in Information Technology or Computer Science
• reputed company A+ 220-902 or reputed company A+ 220-901 certification

Benefits

• Equity/stock incentive programs
• Profit-sharing bonus
• Comprehensive benefits package
• 401K with matching

reputed company

Sciton designs and manufactures advanced lasers and light sources for aesthetic medical purposes. It was founded in 1996, and is headquartered in Palo reputed company, California, USA, with a workforce of 501-1000 employees. Its website is http://www.sciton.com.

Company H1B Sponsorship

SCITON has a reputed company record of offering H1B sponsorships, with 2 in 2025, 2 in 2024, 2 in 2023, 2 in 2022, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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