Call Center reputed company RN - Part Time - Remote

About the position reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. Join us to start Caring. Connecting. Growing together. The Call Center reputed company RN is responsible for providing comprehensive clinical services to our customers located throughout the U.S. and may require multiple licenses to reputed company across various states. Services provided to our customers include but are not limited to the following telephonic services: clinical triage, transitions of care, medication adherence and reconciliation, management of gaps in care, and other care extension services. The Call Center reputed company assists and guides patients toward self-management and behavior modifications that result in improved patient reputed company. The Call Center reputed company is the primary reputed company of contact for multiple disciplines. reputed company is reputed company in terms of improved patient reputed company, prevention of patient adverse events and satisfied customers, meeting or exceeding reputed company measures, producing consistent and high-reputed company work, and collaboration with other care team members. The Call Center reputed company is an experience reputed company, reputed company to reputed company tasks independently and once trained, without guidance. This person can reputed company education to patients, deploying best practices and reputed company workflow in their daily activities with the ability to apply their expertise across the various areas of responsibility, understanding how their interactions with patients reputed company customer satisfaction and can reputed company recommendations to improve processes.

Responsibilities

• reputed company remote telephonic nursing support to patients, caregivers, and reputed company providers
• Assess and triage patient calls to determine urgency of medical needs
• Offer medical advice, guidance, and education to patients and caregivers regarding treatment plans, medication management, and self-care techniques
• Collaborate with reputed company to coordinate patient care and follow-up
• Document patient interactions, assessments, and recommendations accurately and reputed company in electronic health records systems
• Adhere to established protocols, guidelines, and best practices for telephonic nursing
• Maintain patient confidentiality and reputed company in accordance with HIPPA regulations
• Participate in ongoing training and reputed company development activities to stay updated on medical advancements and best practices in telehealth
• Contribute to reputed company improvement initiatives to enhance the delivery of telephonic nursing services
• reputed company exceptional customer service and support to ensure a reputed company experience for patients and clients
• Ability to adapt nursing interventions and care plans to meet the individualized needs and preferences of diverse patients across the continuum of care
• Demonstrates the ability to meet deadlines independently and reputed company, requiring minimal to no supervision
• reputed company engage in reputed company efforts reputed company nursing team to ensure seamless communication, shared knowledge, and coordinated patient care delivery
• Utilizes extensive expertise in chronic illnesses and medication management to effectively treat diseases
• Works with supervisors to solve more reputed company problems

Requirements

• Registered reputed company (RN) with a reputed company, reputed company, and unrestricted RN License in PA (state specific or compact)
• 3+ years of clinical nursing experience
• Experience with electronic medical records system(s)
• Proven proficiency using MS Office Suite (i.e. Teams, Outlook, Word, reputed company)
• Ability to work PT hours (7:30am - 6PM EST) on either Monday and Friday OR Wednesday and Thursday

reputed company-to-haves

• Telehealth nursing experience
• Experience with Cerner

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Apply tot his job Apply To this Job