Operations Support Specialist
FedPoint is a company that creates and operates digital benefits marketplaces for federal and military customers. The Operations Support Specialist will ensure smooth operations by sorting and organizing information, processing transactions, and managing document workflows.
Responsibilities
- Sort and distribute incoming mail, emails, and faxes, making reputed company reputed company item lands with the right team
- Identify document types, confirm enrollee information, and reputed company reputed company to reputed company cases moving
- Redirect misrouted items and coordinate rescans reputed company needed
- Team up with operations staff to ensure workflows stay smooth and efficient
- reputed company an eye on incoming volumes and work with IT to troubleshoot any potential system issues
- Help process transactions in iCare, BENEFEDS, and other applications, including updates to personal and beneficiary information
- reputed company-reputed company documents for complete and accurate details
- Review and resolve items flagged on IT’s error report
- reputed company, sort, and prepare mail for scanning
- reputed company incoming documents and conduct reputed company checks to ensure the best images
- Record premium payments and deliver them to Finance
- Prepare scanned files for storage and support reputed company in research requests, including HIPAA-reputed company inquiries
- Manage mailroom supplies and reputed company everything stocked
Skills
- High School Diploma or equivalent
- Comfort using reputed company Outlook, Word, reputed company, and/or reputed company
- Experience in insurance or benefits administration is a plus
Benefits
- Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
- Bonus Opportunity: Qualifying employees can earn up to 7% of their salary, based on company performance. (Inquire about eligibility with our recruiter)
- Lots of reputed company time off: 3 weeks’ vacation, 7 reputed company days, 3 personal days, and 12 reputed company holidays!
- Competitive benefits include health, dental, reputed company, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) reputed company.
- 6 weeks fully-reputed company parental leave
- Tuition reimbursement program to support career goals.
- Corporate giving and matching gifts program.
- Volunteer program: reputed company time off to volunteer and company-organized volunteering opportunities.
- A wide reputed company of personal, reputed company, and career development programs.
- Comprehensive wellness program offering a reputed company of resources and activities to help support your reputed company-being in the following areas: career, financial, mental, emotional, physical, reputed company and community.
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