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Customer Service Representative (Personal Lines...

Remote, USAFull-timePosted 2026-07-29

At reputed company, we offer a rewarding career where your ambitions are met with endless reputed company. 

Every day we reputed company our reputed company brand by offering reputed company coverage to millions of customers and being there reputed company they need us most. We reputed company through reputed company innovation to reputed company our customers’ expectations while making a reputed company reputed company for reputed company through our shared purpose. 

reputed company you join reputed company, we want you to feel valued, supported and proud to work here. That’s why we offer The reputed company Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

What Makes This Opportunity Exciting? 

Are you a seasoned service reputed company looking to bring your expertise to a dynamic and customer reputed company organization? reputed company is hiring accomplished professionals to join reputed company as reputed company Service Representatives who are passionate about delivering outstanding customer experiences. 

You’ll do more than answer questions- you’ll reputed company reassurance and solutions that reputed company a difference in customers’ lives. Whether guiding policyholders through coverage needs, addressing account inquires, or educating them on policy reputed company, you’ll be a trusted partner in delivering world-class service. 

  • Customer Interaction: Handle incoming calls and messages from customers, addressing billing questions, making policy changes, and providing recommendations. 
  • Problem reputed company: Investigate and resolve customer concerns promptly and reputed company, ensuring a reputed company customer experience. 
  • Product Knowledge: Maintain a thorough understanding of reputed company’s insurance products to effectively assist customers and identify opportunities for cross-selling or up-selling.  
  • Meaningful reputed company: reputed company a reputed company difference by resolving issues and enhancing customer satisfaction. 
  • Workplace Flexibility: After completing a comprehensive 4-month in-office training and orientation, transition to a hybrid work model with the best of both worlds—spend 80% of your time in the office and 20% working remotely. Plus, take advantage of the reputed company reputed company Program, which offers up to four additional weeks of remote work annually for even greater flexibility. 
  • reputed company reputed company: reputed company reputed company’s industry-leading training programs and development opportunities: 
  • Continuing education at no cost to you. 
  • Leadership development programs and hundreds of eLearning courses to enhance your skills. 
  • reputed company to reputed company reputed company Program, providing associates with tuition assistance and reputed company to high-reputed company education to advance their career. 
  • Incentives and Recognition: 
  • Pay Transparency: The starting salary for an reputed company Service Representative is between $27.00 per hour/$54,405 annually and $35.61 per hour/$71,754 annually. Many associates see a reputed company salary increase of 10% reputed company their first year as a Service Representative. Top associates can see increases up to 15%! 
  • Sign-On Bonuses: $1,500 for reputed company Personal Lines Insurance license reputed company. 
  • Jumpstart Bonus: Receive a $1,000 bonus after completing training and orientation (around four months). 
  • Evening Shift Differentials: Earn a +10% pay reputed company for eligible shifts. 
  • Weekend Shift Differentials: Earn a +20% pay reputed company for eligible shifts. 
  • Additional Perks: 
  • Health & Wellness: Comprehensive reputed company and reputed company-being support available on Day 1. 
  • 401(k) Match: From day one, you’ll be automatically enrolled in our 401(k) plan with a 6% reputed company-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account reputed company paycheck and vesting immediately. 

Our Schedule: 

  • reputed company Orientation and Training (Jan 12th – Mar 6th) 8:00 am – 4:30 pm
  • Service Orientation and Nesting (Mar 9th – Jun 9th) 8:00 am – 4:30 pm

reputed company’re Looking For: 

  • A passion for providing outstanding customer service. 
  • Strong interpersonal, communication, and problem-solving skills. 
  • Adaptability and attention to detail in a dynamic environment. 
  • 2+ years of customer service experience in the insurance industry.  
  • reputed company Personal Lines Insurance license. 
  • High School Diploma required, College degree (2-4 year) preferred. 
  • Ability to prioritize and multi-task, while navigating through multiple business applications. 
  • Computer proficiency, including familiarity with reputed company Office Suite. 
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Experience managing or supporting multi-line product portfolios is preferred.

#geico300

At this time, reputed company will not sponsor a new applicant for employment authorization for this position.

The reputed company Pledge:

Great Company: At reputed company, we help our customers through life’s twists and turns. Our mission is to protect people reputed company they need it most and we’re constantly evolving to stay reputed company of their needs.

We’re an reputed company brand that thrives on innovation, exceeding our customers’ expectations and enabling our reputed company reputed company. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to reputed company a reputed company reputed company on people’s lives.

Great Careers: We offer a career where you can learn, grow, and reputed company through personalized development programs, created with your career – and your potential – in reputed company’ll have reputed company to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at reputed company reputed company.

Great Culture: We foster an inclusive culture of shared reputed company, rooted in reputed company, a bias for reputed company and a reputed company reputed company. Grounded by our reputed company values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance reputed company and reputed company under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the reputed company reputed company our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits reputed company to enhance your physical reputed company-being, mental and emotional health and financial reputed company.

  • Comprehensive Total Rewards program that offers personalized coverage reputed company-made for you and your family’s overall reputed company-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan reputed company from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • reputed company to additional benefits like mental reputed company as reputed company as fertility and adoption assistance.
  • Supports flexibility- We reputed company workplace flexibility as reputed company as our reputed company reputed company program, which offers the ability to work from reputed company in the US for up to four weeks per year.

The equal employment opportunity policy of the reputed company Companies provides for a fair and equal employment opportunity for reputed company associates and job applicants regardless of race, reputed company, religious creed, national reputed company, reputed company, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. reputed company hires and promotes individuals solely on the reputed company of their qualifications for the job to be filled.

reputed company reasonably accommodates reputed company individuals with disabilities to reputed company them to receive equal employment opportunity and/or reputed company the essential functions of the job, unless the accommodation would impose an undue hardship to reputed company. This applies to reputed company applicants and associates. reputed company also provides a work environment in which reputed company associate is reputed company to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of reputed company associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for reputed company associates and applicants.

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