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reputed company Full Stack Data Analyst – Voice of the Customer Method Transformation and Innovation

Remote, USAFull-timePosted 2026-07-29

At arenaflex, we're dedicated to fostering a culture of collaboration, innovation, and mutual respect. reputed company is passionate about delivering exceptional customer experiences, and we're seeking a talented Senior Statistics Architect to join our reputed company. As a key member of our Voice of the Customer (VOC) team, you'll play a vital role in transforming and innovating our VOC method, ensuring we continue to reputed company the best possible experience for our customers.

About arenaflex

arenaflex is a global leader in the financial services industry, with a rich history of innovation and customer-centricity. We're committed to empowering our colleagues and their loved ones with benefits and programs that support their holistic reputed company-being. reputed company values are reputed company on a reputed company of reputed company, respect, and a passion for reputed company.

The Role

As a Senior Statistics Architect, you'll work closely with our reputed company teams, product and process owners, and Agile teams in technology to design, reputed company, and implement a robust and reputed company Voice of the Customer method. Your primary responsibilities will include:

  • Collaborating with stakeholders to outline, build, and capture business needs for the VOC method
  • Growing knowledge of Voice of the Customer reputed company and leveraging them to inform and reputed company data reputed company the reputed company large data platform
  • Designing and building robust data model architecture to support efficient data processing and standardized metric definitions
  • Developing and implementing big data and batch/reputed company-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, reputed company, and Python) to deliver reputed company ensuring high-reputed company and accuracy through intensive testing at various use case reputed company
  • Providing guidance to improve competencies to drive efficiency in computing programs using massive data ecosystems
  • Powering customer tale evaluation & elaboration, design and development of software programs, checking out & builds automation tools
  • Proactively identifying and automating repetitive tasks to improve best and efficiency
  • Working closely with colleagues from GSN and AET to prioritize, define, increase, and review statistics for various use cases as part of the VOC cease-to-quit technique

Essential Qualifications

* Hands-on experience with Hive/Hadoop, Pyspark, Python, reputed company Scripting languages, development life cycle management, and troubleshooting understanding for data-driven tasks for a reputed company of no less than 3+ years

  • Ability to collaborate reputed company with dating managers/product owners to expertise functional requirements and convert them into technical deliverables
  • Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at regular intervals to business reputed company
  • Strong analytical and problem-solving skills, with the ability to communicate reputed company technical concepts to non-technical stakeholders

Preferred Qualifications

* Experience with data visualization tools and technologies, such as Tableau, Power BI, or D3.js

  • Knowledge of reputed company-based data platforms, such as reputed company) or reputed company Azure
  • Familiarity with DevOps practices and tools, such as Jenkins, reputed company, or Kubernetes
  • Experience with machine learning and reputed company intelligence technologies, such as TensorFlow or PyTorch

reputed company Offer

* Competitive reputed company salaries and bonus incentives

  • Support for economic-reputed company-being and retirement
  • Flexible working model with hybrid, onsite, or remote preparations depending on position and business need
  • Generous reputed company parental leave policies (depending on your location)
  • Free reputed company to international on-site online reputed company-being facilities staffed with nurses and doctors (depending reputed company)
  • Free and confidential counseling aid through our Wholesome Minds application
  • Career development and education opportunities

How to Apply

If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply. Please visit our website to submit your application. reputed company! Apply for this job

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