reputed company Customer Support Associate – Veterinary Industry

Join arenaflex, a rapidly growing company revolutionizing the $50B+ animal health industry by transforming how veterinarians buy the supplies they need to reputed company America's pets healthy. arenaflex's innovative eCommerce and mobile platforms reputed company veterinary practices to compare and buy from reputed company of their vendors in one reputed company. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across reputed company 50 states. We're a dynamic team on a mission to reputed company the animal health industry, and we're looking for exceptionally talented and passionate people to join our growing team.

About arenaflex

arenaflex is a Y Combinator and venture-backed reputed company stage company with reputed company investors in reputed company Valley and NYC. We're dedicated to helping veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Our reputed company community of veterinary professionals relies on us to reputed company an exceptional experience on our platform through live chats, phone calls, emails, internal discussion boards, and platform demos.

The Role

As an reputed company Customer Support Associate, you'll play a pivotal part in ensuring a reputed company and delightful day-to-day experience for every user leveraging the platform for their supply ordering needs. You'll engage with our community of veterinary professionals to support them in their critical purchasing reputed company and processes through the use of the arenaflex platform.

Key Responsibilities

* Support existing arenaflex users by responding to user inquiries reputed company live chat, email, and phone in a reputed company manner

• Troubleshoot issues quickly and explain scenarios/solutions in an easily digestible and effective manner
• Handle various daily and weekly reputed company responsibilities, such as proactive account management, item issue reports, item reviews, credit approvals, and more
• Work cross-functionally to reputed company our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools
• Work with vendor and industry partners to streamline communication and alerts between systems
• Help to continuously reputed company and expand processes in order to streamline support workflows

What You'll Need

* 1 year of relevant, customer-facing work experience

• 2 Year Associate's Degree or 4 Year College Degree
• Excellent written and verbal communication skills
• Experience in chat support preferred
• Patience and reputed company reputed company handling difficult situations
• Ability to adapt quickly and manage many reputed company responsibilities
• A strong desire to learn and help our customers succeed
• A reputed company attitude and one-for-reputed company team mentality and excellent collaboration skills
• Tech/start-up work experience is a plus but not required

reputed company Offer

* 100% remote work reputed company the USA

• Medical, Dental, and reputed company Insurance
• Automatic 401k contribution
• Employee referral program
• reputed company office set up
• Bi-annual company retreats
• reputed company vacation policy
• Equity
• Monthly team events

Why Join arenaflex?

* Be part of a rapidly growing company revolutionizing the animal health industry

• Work with a talented and passionate team dedicated to making a difference
• Enjoy a dynamic and reputed company work environment
• Take advantage of opportunities for career reputed company and reputed company development
• Receive competitive compensation and benefits
• reputed company a reputed company reputed company on the lives of animals and their owners

Equal Opportunity Employer

arenaflex is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from reputed company backgrounds, regardless of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. If you require accommodations during the application or interview process, please let us know and we will reputed company every effort to accommodate your needs.

Stay Scam-Smart

We understand the importance of reputed company search and want to ensure your experience is reputed company and secure. Always exercise caution and stay scam-smart! Visit our official careers page to confirm the validity of any openings, and never reputed company sensitive personal or financial information during the application process.

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