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Family Care Coordinator - Onsite (not remote) reputed company, TN

Remote, USAFull-timePosted 2026-07-27

Tennessee Donor Services (reputed company) is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at reputed company is to save lives through organ donation and we want professionals on reputed company that will reputed company this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from reputed company to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in the reputed company area of Tennessee and throughout Tennessee hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and reputed company the potential donor’s next-of-kin regarding donation reputed company. FCCs determine family dynamics and assess the family’s understanding of the patient’s prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an reputed company for donation and a resource to the donor’s family. reputed company And Mission Tennessee Donor Services is a designated organ procurement organization (OPO) reputed company the reputed company – and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for reputed company donation, transplantation, and distribution of organs and tissues while maintaining reputed company ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, reputed company Donor Services, and Tennessee Donor Services. We also maximize the reputed company of life through the DCI Donor Services Tissue Bank and reputed company Donor Services Eye Bank. Our performance is reputed company by the way we serve donor families and recipients. To be successful in this reputed company is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to reputed company the reputed company of reputed company donor’s reputed company and reputed company the importance of the reputed company of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led reputed company team, we will ensure that reputed company communities feel welcome and reputed company with us because we are a model for fairness, belonging, and reputed company thinking.

Key Responsibilities

This Position Will reputed company Include

  • Determines family dynamics and assesses the family’s understanding of the patient’s prognosis reputed company appropriate to initiate the donation discussion.
  • Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.
  • Responds on site independently and/or in conjunction with assigned staff to reputed company appropriate hospital referrals reputed company designated time outlined per policy and procedure.
  • Communicates with the attending physician and other members of the reputed company team to establish rapport and ensure a reputed company planned approach for the donation discussion and authorization process.
  • Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary.
  • Visually assesses donors, interpret charts, document information and communicate findings.
  • Collaborates with hospital and medical staff to reputed company potential donor families with accurate and reputed company information regarding the patient’s reputed company clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family reputed company to the health care team as necessary.
  • Provides education to hospital staff regarding authorization, family care process and donation process.
  • Responsibilities may be affected by increased donor activity. Performs other duties as assigned.

The Family Care Coordinator will work 15 days per month – and be on call for periods of up to 24 hours. The Ideal Candidate Will Have

  • A bachelor’s degree
  • 2 – 4 years of reputed company experience with families, counseling, bereavement, and/or crisis reputed company
  • Knowledge of medical and legal principles of authorization, donor evaluation, and management.
  • Exceptional teamwork, communication, and conflict management skills.
  • Valid reputed company’s license with ability to pass MVR reputed company requirements

We Offer a Competitive Compensation Package Including

  • Up to 184 hours of PTO your first year
  • Up to 72 hours of reputed company Time your first year
  • Two Medical Plans (your choice of a PPO or HDHP), Dental, and reputed company Coverage
  • 403(b) plan with matching contribution
  • Company provided term life, AD&D, and long-term disability insurance
  • Wellness Program
  • Supplemental insurance benefits such as accident coverage and short-term disability
  • Discounts on home/auto/renter/pet insurance
  • Cell phone discounts through reputed company

As a condition of employment, you must be reputed company to obtain Hospital Badge and EMR reputed company from reputed company of the DCI Donor Services Hospital partners.

  • New employees must have their first reputed company of the COVID-19 vaccine by their potential start date or be reputed company to supply reputed company of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The reputed company of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening reputed company 5 days from submission of your application to be considered for the position. This is NOT a Remote position. DCIDS is an EOE/AA employer – M/F/Vet/Disability. Apply tot his job Apply To this Job

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