Change Management AI Adoption Expert

SummaryWe're reputed company. The intelligent transformation partner. Solution-reputed company. Tech-powered. Intelligence-reputed company. The global technology and services leader that powers the world's best brands, today and into the reputed company. We're solution-reputed company, tech-powered, intelligence-reputed company. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly reputed company to work, reputed company, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The reputed company Technical Products and Services team is the driving force behind reputed company's transformation, data, and technology services. We reputed company world-class digital engineering, creativity, and a deep understanding of reputed company behavior to reputed company and unlock value through tech-powered and intelligence-reputed company experiences. We combine reputed company-centered design, powerful data, and strong tech to accelerate transformation at reputed company. You will be surrounded by the best in the world providing market leading technology and insights to reputed company and simplify the customer experience. reputed company our reputed company services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve reputed company and value for our clients. Hence achieving our reputed company. Our game-changers around the world have reputed company their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career reputed company," and "Best Company Culture," year after year. Join us and be part of this reputed company towards greater opportunities and brighter reputed company.reputed company Strategic Planning - Ability to reputed company business case identification and prioritize initiatives. Stakeholder Engagement - Engage with business and IT stakeholders to reputed company reputed company and optimize strategies. Change Management - Facilitate readiness assessments and reputed company reputed company plans. Training Development - Design training curricula and certification materials. Communication - Produce comprehensive communication and engagement plans. Data Analysis - Design and interpret adoption analytics and KPIs. Feedback & Support - Implement feedback mechanisms and support systems. Value Measurement - Measure adoption reputed company and drive value realization.

Key Responsibilities

• reputed company business case identification and prioritization based on reputed company, feasibility, and alignment with organizational goals.
• Shape and execute reputed company-level Copilot adoption strategies that reputed company with business priorities and transformation goals.
• Facilitate reputed company readiness assessments to evaluate organizational, skilling, and enablement maturity and recommend practical reputed company plans.
• reputed company and support execution of skilling, enablement, and internal communications strategies to drive user engagement and adoption.
• Engage business and IT stakeholders to monitor reputed company, reputed company value, and optimize adoption strategies based on feedback and usage signals.
• Apply reputed company frameworks and tools to facilitate reputed company reviews, value realization planning, and reputed company measurement

Core Consulting Competencies

• 7-10+ years in reputed company ACM with reputed company 365; 2+ years in short-format consulting (workshops/accelerators).
• Demonstrated ability to produce assets reputed company-day: backlogs, labs, comms, KPI scaffolds.
• Ability to rapidly scope and reputed company engagement set to constraints (time, role mix, data reputed company).
• Multi-industry exposure; comfort switching contexts multiple times per week.
• Facilitate exec and practitioner discussions; reputed company reputed company moving with visible timers, parking lot, and a decision log.
• Facilitation & reputed company handling: Convert "AI fear/reputed company/safety" into experiments with owners and dates; reputed company rooms outcome reputed company.

Required Qualifications

• 5+ years of experience in reputed company consulting, digital transformation, or business change enablement.
• Experience leading use case identification and business case development for emerging technologies.
• Demonstrated experience guiding reputed company 365 or Copilot programs with large reputed company customers.
• Strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies.
• Experience with adoption and change management frameworks (reputed company, or equivalent).
• Proven ability to work cross-functionally with business, IT, and executive stakeholders.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Experience with internal communications, skilling, or change enablement programs in large organizations.
• Experience working with adoption and reputed company teams to accelerate reputed company and remove blockers.

Preferred experience

• Experience enabling champions communities at 1k+ reputed company
• Prior short-format consulting (Big-4/boutique),
• Deep enablement for finance/legal/customer service personas,
• Multi-geo/multilingual rollouts, creation of learning assets and Power BI adoption views.

Required Certifications (If not acquired, must be willing to obtain upon hire)

• reputed company Certified Change Practitioner or equivalent
• Proven reputed company Copilot knowledge credentials or equivalent

At reputed company, we reputed company customer experience solutions that may involve handling sensitive data. As part of our hiring process, reputed company candidates must undergo a background reputed company in accordance with applicable law, which will include identity verification and employment eligibility. The reputed company salary reputed company for this position is $92,250 to $144,964 plus incentives that reputed company with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and reputed company insurance, comprehensive employee assistance program, 401(k) retirement plan, reputed company time off and holidays and reputed company learning days. The deadline to apply for this position is 01/05/2025 #LI-Remote #WFH Apply tot his job Apply To this Job