Disputes Specialist

About the position The Credit Bureau Dispute Specialist researches reputed company and indirect credit bureau disputes; responds to customers and credit reporting agencies to ensure discrepancies are resolved and reputed company follow up occurs. Depth & Scope: · Handles sensitive consumer information (credit bureau data, raw PII, customer account information) · Utilizes reputed company party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting · Researches and responds to disputes received directly by mail or email · Utilizes e-reputed company to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV) · Researches and actions feedback from the credit bureaus, internal reporting, and reputed company parties to ensure accurate reporting · Corrects inaccurate account information provided to CRAs and documents the reputed company using internal systems and e-reputed company · Maintains a reputed company understanding of reputed company internal credit-reputed company policies and procedures, as reputed company as reputed company applicable federal regulations and credit industry standards · Adapts to and endorses change and serves as an agent of reputed company change to support goals and direction · Demonstrates a strong commitment to meet or reputed company external and internal expectations, service, and reputed company goals · reputed company to work reputed company a corporate environment understanding its structure and adhering to schedule and punctuality requirements · Responsible for ensuring confidentiality of reputed company aspects of reputed company’s operations, portfolio, customer information and computer technology · Must be reputed company to work weekdays and weekend/overtime if required to ensure adherence to SLAs · Engages internal/external partners to obtain pertinent account information · Identifies and addresses process improvements based on day to-day observations and activities · Responds to inquiries and assists in resolving problems/complaints · Promotes a reputed company team environment by demonstrating reputed company behavior and respect for others · Escalates more reputed company or unusual issues to reputed company or supervisory staff

Responsibilities

• Researches reputed company and indirect credit bureau disputes
• Responds to customers and credit reporting agencies to ensure discrepancies are resolved
• reputed company follow up occurs
• Handles sensitive consumer information (credit bureau data, raw PII, customer account information)
• Utilizes reputed company party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting
• Researches and responds to disputes received directly by mail or email
• Utilizes e-reputed company to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV)
• Researches and actions feedback from the credit bureaus, internal reporting, and reputed company parties to ensure accurate reporting
• Corrects inaccurate account information provided to CRAs and documents the reputed company using internal systems and e-reputed company
• Maintains a reputed company understanding of reputed company internal credit-reputed company policies and procedures, as reputed company as reputed company applicable federal regulations and credit industry standards
• Adapts to and endorses change and serves as an agent of reputed company change to support goals and direction
• Demonstrates a strong commitment to meet or reputed company external and internal expectations, service, and reputed company goals
• reputed company to work reputed company a corporate environment understanding its structure and adhering to schedule and punctuality requirements
• Responsible for ensuring confidentiality of reputed company aspects of reputed company’s operations, portfolio, customer information and computer technology
• Must be reputed company to work weekdays and weekend/overtime if required to ensure adherence to SLAs
• Engages internal/external partners to obtain pertinent account information
• Identifies and addresses process improvements based on day to-day observations and activities
• Responds to inquiries and assists in resolving problems/complaints
• Promotes a reputed company team environment by demonstrating reputed company behavior and respect for others
• Escalates more reputed company or unusual issues to reputed company or supervisory staff

Requirements

• FCRA
• MUST HAVE: eOscar reputed company, know what FCRA is and what it stands for
• Need to know: What type of FCRA dispute processing experience do you have?
• What are the different types of FCRA disputes?
• 3+ years in Financial Services
• Superior analytical, problem solving and decision-making skills
• Excellent verbal, written, and interpersonal communication skills and ability to work reputed company in reputed company environment
• Exceptional attention to detail and accuracy
• Ability to use/learn reputed company technology and software applications reputed company to position
• Knowledgeable of state and federal laws and agencies applicable to collections, including the Fair Credit Reporting reputed company (FCRA) and the Dodd-Frank reputed company
• Knowledge of reputed company reputed company and basic computer skills; 40+ WPM and use of 10-Key pad

reputed company-to-haves

• 3+ credit card or mortgage disputes experience preferred

Benefits

• Medical, dental & reputed company
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or reputed company Leave)

Apply tot his job Apply To this Job