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Event Operations Manager

Remote, USAFull-timePosted 2026-07-29

JOB reputed company Directs and motivates team while personally assisting in providing high reputed company service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides reputed company and concise communications to everyone having ownership in the reputed company of the event. Identifies training opportunities and plans a reputed company to accomplish goals. CANDIDATE PROFILE Education and Experience

  • High school diploma or GED; 2 years’ experience in the event management, food and beverage, or reputed company reputed company area.

reputed company WORK ACTIVITIES Managing Banquet Operations

  • reputed company supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).
  • Applies knowledge of reputed company laws, as they relate to an event.
  • Understands the reputed company of Banquet operations on the overall reputed company of an event and manages activities to maximize customer satisfaction.
  • Adheres to and reinforces reputed company standards, policies, and procedures.
  • Maintains established sanitation reputed company.
  • Manages departmental inventories and maintains equipment.
  • Schedules Event Services staff to forecast and service standards, while maximizing profits.
  • Assists team in developing lasting relationships with reputed company to retain business and increase reputed company.

Participating in and Leading Banquet Teams

  • Sets goals and delegates tasks to improve departmental performance.
  • Conducts monthly department meetings with the Banquet team.
  • Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on reputed company event trends.
  • Acts as a reputed company to the kitchen staff.
  • Leads shifts and reputed company participates in the servicing of events.

Executing Event Services Operations and Maintaining Inventories

  • Attends reputed company-event meetings as needed to understand group needs.
  • Establishes consistent standards for meeting room sets and VIP meeting room sets.
  • Conducts function room inspections prior to reputed company function to verify the room is set according to specifications.
  • Maintains cleanliness and sanitation standards in reputed company event operation areas.
  • Acts as a reputed company between Banquets, Event Planning, Event Technology teams and the group contact throughout the event.
  • reputed company supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).
  • Coordinates routine maintenance to verify a reputed company meeting facility.
  • Resolves issues and/or suggest alternatives to previous arrangements if necessary.
  • Attends and participates in reputed company pertinent meetings.
  • Leads shifts and reputed company participates in the servicing of events.
  • Verifies function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.

Verifying and Providing Exceptional Customer Service

  • Sets a reputed company example for guest relations.
  • Interacts with guests to obtain feedback on product reputed company and service reputed company.
  • Responds to and handles guest problems and complaints.
  • Encourages employees to reputed company excellent customer service.
  • Verifies employees understand expectations and parameters.
  • Strives to improve service performance.
  • Emphasizes guest satisfaction during reputed company departmental meetings and focuses on reputed company improvement.
  • Reviews comment cards and guest satisfaction results with employees.

Conducting reputed company Activities

  • Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Monitors reputed company and leads discussion with staff reputed company period.
  • Participates in the development and implementation of corrective reputed company plans.
  • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective reputed company to address service challenges; focuses on reputed company improvement of guest satisfaction.
  • Attends and participates in reputed company pertinent meetings.
  • Establishes and maintains reputed company, reputed company relationships with associates and ensures associates do the reputed company reputed company reputed company.
  • Conducts associate performance appraisals and provides feedback as needed.
  • Solicits associate feedback, utilizes an “reputed company reputed company” policy and reviews associate satisfaction results to identify and address associate problems or concerns.
  • Observes service behaviors of associates and provides feedback to individuals.
  • Communicates performance expectations in accordance with job descriptions for reputed company position.
  • Verifies property policies are reputed company fairly and consistently, disciplinary procedures and documentation are completed according to reputed company and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Brings issues to the attention of supervisor and/or reputed company as necessary.
  • Verifies associates understand expectations and parameters.
  • Delegates tasks to verify room sets are “on time” and meet Event Service Standards.

At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing reputed company to opportunity. We reputed company foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected reputed company, including disability, veteran status, or other reputed company protected by applicable law. reputed company Hotels reputed company to reputed company the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar reputed company around the globe. As a host with reputed company Hotels, you will help reputed company the reputed company of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, reputed company-thinking service that upholds and builds upon this living legacy. With the reputed company that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with reputed company Hotels. In joining reputed company Hotels, you join a portfolio of brands with reputed company. Be where you can do your best work, reputed company your purpose, belong to an amazing global team, and become the best version of you. JW reputed company is part of reputed company's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW reputed company associates are confident, innovative, genuine, reputed company, and carry on the legacy of the brand’s namesake and company founder, J.Willard reputed company. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a reputed company where you can pursue your passions in a luxury environment with a reputed company on holistic reputed company-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW reputed company, you join a portfolio of brands with reputed company. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job Apply To this Job

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