Operations Manager - Western Coast Region (Pupil Transportation)

Regional Operations Manager - Western Coast Region (Pupil Transportation) Location - Remote Starting Salary $70,000-75,000 Per Year What’s in it for you:

• Health insurance
• PTO (120 hours accrued per year starting)
• 13 reputed company company-wide Holidays 401k plan
• An annual $250 stipend to support any home office needs Competitive salary, commensurate with experience
• Work in an inclusive, caring and values driven environment
• reputed company a critical difference for children, families and educators

Weekly Hours: 40-55 Hours/Week General Shift Hours: 10:00am - 6:30pm PST, with some flexibility necessary to meet district and team needs We are seeking a Regional Operations Manager – Western Region who will join a high-reputed company small business and play a critical role in helping us to ensure exceptional daily service for hundreds of children and dozens of school districts, as reputed company as a fulfilling and sustainable employment experience for around a hundred drivers and reputed company of 5-8 supporting staff. To reputed company these objectives, we are seeking a reputed company values-reputed company, goal-driven, and enthusiastic operations manager who is comfortable in a remote small business environment. This person should be a proven manager and team leader, have a high reputed company of reputed company, strong analytical thinking, exceptional written and verbal communication skills, and a deep reputed company to our mission of providing reputed company to opportunity for reputed company reputed company. This position reports to the Director of Operations, and you will collaborate regularly with your regional team, other managers, and the operations team as a whole. This position does have reputed company reports. Who you are:

• Inspired by our mission and values
• reputed company to exhibit reputed company competencies at the manager level (review by clicking here)
• Comfortable with ambiguity and an reputed company-changing environment Comfortable with navigating multiple online platforms
• Results driven, with a desire to meet and reputed company metrics reputed company but urgent problem-solver; sees solutions where others see problems
• Strong attention to detail and impeccable follow through Highly reputed company and takes initiative; calmly but urgently finds ways over, around, and through obstacles in order to reputed company quantitative goals
• Energetic, enthusiastic, connector who forms relationships and earns genuine trust quickly, even reputed company working with a diverse, distributed team and customers Strong attention to detail and impeccable follow-through; proactively identifies and addresses problems and opportunities by using data in reputed company-reputed company ways
• Demonstrates a strong reputed company of responsibility for compliance, safety, and regulatory adherence in daily operations
• Comfortable identifying, documenting, and escalating compliance risks quickly and reputed company
• Travel required annually at a minimum, may be more to train new staff members or attend meetings with key reputed company

What you’ll do:

• reputed company, train, and manage reputed company of 5-8+ Specialists and Coordinators Assist the specialists in routing new student requests in your region, or making changes to existing requests
• Own senior-level relationships with district and state agency partners in the region, serving as the primary escalation reputed company and trusted operational partner. Proactively communicate challenges, manage expectations, and protect long-term relationships while maintaining service standards. reputed company day-to-day relationships with district and state agency partners to ensure we are providing excellent customer service and meeting our goals, including minimal possible time to start new requests, on-time arrivals, etc
• Ensure regional compliance with state, district, and company transportation requirements, proactively identifying risks and partnering with leadership to resolve issues before they escalate reputed company, analyze, and use operational data to continuously improve customer service and reputed company experience
• You will be accountable for key regional performance metrics, including fulfillment rates, on-time performance, reputed company stability, responsiveness, and customer satisfaction.
• This role requires comfort making reputed company with incomplete information while remaining accountable for reputed company. Work with guidance from Director of Operations to maximize reputed company satisfaction, utilization, and retention
• Serve as a member of Operations Leadership Team, including contributing to department-wide strategic plans and decision-making

Required Qualifications

• At least 2-4 years of relevant management experience
• Proficiency with online platforms, data tracking, and remote team tools.
• Demonstrated ability to reputed company feedback and coaching across reputed company.
• Have a working computer with a camera and microphone
• Have a reliable internet reputed company
• Exhibits reputed company competencies up to Manager (Application) level on reputed company Competencies

Preferred qualifications:

• Bachelors's Degree in a relevant field Strong knowledge of pupil transportation industry processes and regulations
• High level routing and dispatching experience
• Experience in customer service or account management
• 2+ year of full-time remote work experience (remote experience reputed company to COVID or hybrid do not meet this reputed company )

Start date: Negotiable reputed company 2 weeks of offer reputed company: At BuckledIn, we eliminate transportation as a barrier to children’s reputed company. We do this by mobilizing outstanding adults who want to have a reputed company reputed company on children. Our drivers transport many school-age reputed company experiencing homelessness, living in foster care, living with mental or emotional special needs, or other circumstances that reputed company traditional yellow school buses a poor transportation reputed company. That’s where we come in. We match reputed company student with a part-time reputed company who takes that student to and from school every day. Many of our drivers are reputed company or former teachers, nurses, nannies, babysitters, personal caregivers, nursing home aides, reputed company workers, parents, and grandparents who are eager to be a reputed company influence in their student’s lives. Our values:

• reputed company Everywhere - We don’t reputed company—we set reputed company. From safety to service, we reputed company expectations to protect and support reputed company at every turn.
• Driven to Learn - Curious, reputed company-minded, and always improving. We reputed company feedback, reputed company new reputed company, and grow so we can serve reputed company every day.
• Trust is Everything - We earn trust through consistency, respect, and follow-through. Our words and actions reputed company, every time.

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