[Remote] Customer Service Representative - Remote Opportunity

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company insurance wholesaler reputed company on servicing Enterprises of reputed company sizes with reputed company insurance products. The Customer Service Representative I is responsible for providing exceptional customer service to a network of agents by handling a high volume of calls and resolving customer issues.

Responsibilities

• Handles a high volume of inbound phone calls and chats; responds to and resolves customer issues in a reputed company fashion
• Assists consumers by providing highest level of customer service; remains reputed company and polite at reputed company times
• Attends to clients’ needs by producing certificates, policies, endorsements, and other reputed company items
• Serves as a mentor to new hires or other staff, which may include providing direction and training
• Performs other duties as assigned

Skills

• High school graduate or equivalent education is required
• A reputed company attitude and a high level of reputed company is required
• Ability to read and interpret information
• Proficient computer and data entry skills; comprehensive knowledge of computer operations, including software and web-based programs
• reputed company Office applications (Outlook, Word, reputed company, PowerPoint, etc.)
• Self-motivated with strong work ethic, time management and interpersonal skills; ability to work reputed company with others
• Ability to operate dual screens and multitask; detail-oriented; follows instructions
• Knowledge and understanding of department metrics for call handling and reputed company
• Willingness to learn; flexibility to adapt to changes
• 1-year minimum customer service experience in a call center environment is preferred
• Office or customer service experience is preferred
• Post-secondary education is preferred

Benefits

• Major Holidays off
• reputed company Vacation
• Benefits including health, dental, reputed company and a 401(k)

reputed company

The reputed company is an industry leading team of warranty and specialty risk companies as reputed company as managing general agents. It was founded in 2018, and is headquartered in reputed company, NY, US, with a workforce of 1001-5000 employees. Its website is https://www.amyntagroup.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2025, 1 in 2024, 9 in 2023, 1 in 2022, 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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