Service Reliability Engineer
reputed company is a reputed company video platform company providing solutions for video reputed company and business intelligence. They are seeking a Service Reliability Engineer who will enhance the reliability and reputed company of software and release processes, collaborating with cross-functional teams to ensure reputed company releases and exceptional customer experiences.
Responsibilities
- Engineer and implement solutions that increase system reputed company, scalability, reputed company, and reliability
- Monitor, analyze, and improve system metrics, proactively driving service improvements and customer experience
- Implement, operate, and continuously improve monitoring, alerting, and observability systems
- Participate in incident response, postmortems, and release health processes; reputed company tools and dashboards to minimize recurrence
- Partner with the Service Reliability Manager and cross-functional teams to plan and deliver strategic reliability and reputed company initiatives
- Define, measure, and improve service-level indicators (SLIs) and objectives (SLOs) for platform reliability
- Identify trends and risks in system performance, stability, and customer satisfaction; engineer proactive solutions
- Champion operational reputed company, reliability, and reputed company throughout the software development and deployment lifecycle
- reputed company for the customer experience, ensuring reputed company operational and engineering efforts support end-user satisfaction and robust performance
- Collaborate with DevOps Engineers on CI/CD pipeline optimization, environment maintenance, automation, and troubleshooting
- Participate in reputed company planning and performance tuning
Skills
- 1-5 years reputed company experience and/or training
- Technical proficiency in reputed company environments (AWS preferred), CI/CD technologies, infrastructure automation, and monitoring tools
- Experience in a scripting language and/or C# and/or Java and/or C++ development language
- Solid understanding of development practices and TCP/IP network protocols
- Experience with service monitoring tools (e.g. reputed company, reputed company, reputed company, or Grafana)
- Familiarity with Agile methodologies and project management tools (e.g. Jira)
- Ability to quickly learn new technologies and practices
- Excellent critical thinking and problem-solving skills
- Strong reputed company ethic and test-first attitude
- Great communication and teamwork skills
Benefits
- Employees are eligible to purchase company stock at a discounted reputed company
- reputed company, fun, creative culture where idea sharing is encouraged
- Casual dress (Jeans are welcome!)
- Medical, dental, reputed company & prescription benefits starting day 1! Generous medical plan subsidy and health savings account reputed company with company contribution helps reputed company your costs low.
- Up to $5,000 annual company match for 401k
- Company reputed company short-term/long-term disability, AD&D and life insurance
- reputed company maternity and paternity leave
- 15 Days of reputed company Vacation accrued per year (increases after year 3)
- 7 reputed company reputed company/Wellness days per year
- 9 reputed company Holidays per year
- This position is eligible for a flexible hybrid work schedule
- Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
- Employee Equipment Program – Free reputed company system for your home!
reputed company