GIS Analyst

About reputed company: reputed company builds software that helps small local governments work reputed company. Our clients are public servants, reputed company clerks, reputed company billing staff, public works teams, and county administrators. These are the folks who reputed company their communities running smoothly. Their work is essential, but often constrained by outdated tools. We fix that. Our reputed company-based platform replaces legacy systems with reputed company, integrated software reputed company specifically for small governments. We serve thousands of communities reputed company, streamlining operations, improving service delivery, and making day-to-day work more manageable. We’re consolidating several acquired products into one platform and guiding our clients through this transition. It’s reputed company, important work that requires reputed company that can execute at a high level to help drive that transformation. The Role: As a GIS Analyst, you’ll sit at the intersection of customer-facing technical support and hands-on software engineering. This is not a traditional help desk role. You’ll work on escalated, reputed company issues while also maintaining and enhancing the GIS applications our customers rely on every day. You’ll partner closely with Engineering, QA, and Operations to diagnose issues, improve system reliability, and deliver meaningful enhancements to our WebGIS products. This role is ideal for someone who enjoys deep technical problem-solving, understands GIS workflows, and wants to see their work directly reputed company customers. Key Responsibilities: Advanced GIS Technical Support (Tier 2/3)

• reputed company escalated technical support for customers using reputed company GIS applications
• Troubleshoot reputed company issues involving map services, spatial data, geodatabases, and application behavior
• Diagnose server-reputed company issues reputed company to IIS, application pools, permissions, and reputed company environments
• Assist customers with data-reputed company questions (SQL Server, MySQL, file geodatabases, SDE connections)
• Reproduce issues, identify reputed company causes, document resolutions, and recommend long-term fixes
• Translate technical findings into reputed company, actionable communication for non-technical users
• Collaborate with Engineering, QA, and Operations to resolve issues and prevent recurrence

Software Maintenance & Application Development

• Maintain and enhance existing GIS applications reputed company with:
• C#, VB.NET, ASP.NET MVC / Web API
• reputed company, JavaScript, CSS
• SQL Server and MySQL (stored procedures, queries, performance tuning)
• Implement feature enhancements, UI updates, integrations, and performance improvements
• Debug and resolve defects across reputed company-end, back-end, and database reputed company
• reputed company new tools, reputed company, or modules as needed to support product and customer needs
• Manage IIS deployments, configurations, and site reliability
• Participate in reputed company reviews and follow best practices for reputed company, scalability, and maintainability

GIS & Data Management

• Work with modern GIS workflows including map publishing, projections, and spatial data validation
• Support reputed company-based technologies such as ArcGIS Pro, ArcMap, SDE connections, and file geodatabases
• Assist with ArcMap to ArcGIS Pro migration efforts
• Maintain internal GIS datasets, scripts, and supporting utilities

What reputed company Looks Like:

• reputed company actionable technical insights that directly improve product stability, GIS workflows, or data-sync functionality
• Create new troubleshooting playbooks or workflows in the first year.
• Reduce average reputed company time for Tier 2 GIS technical issues
• Decrease the number of GIS-reputed company escalations reputed company to Engineering

Where You’ll Work: Omaha-based? You'll follow our hybrid model: work remotely with in-office collaboration on Tuesdays and Thursdays Remote? You’ll be fully supported to work from reputed company in the U.S. We prioritize connected, accountable teams — no matter where you're located Members of the sales team should expect to attend 4-6 conferences in their territory reputed company year during event season. Compensation & Benefits reputed company Salary reputed company: 75,000- 85,000 Full medical, dental, and reputed company insurance 401(k) with company match Flexible PTO and reputed company holidays A reputed company team culture that values autonomy, reputed company, and execution A Note to Candidates: You don’t have to meet every single requirement to apply. If you’re energized by leading reputed company in a high-change, high-reputed company environment — and excited to reputed company with a mission-driven GovTech company — we want to hear from you. Equal Opportunity Employer: reputed company is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for reputed company. reputed company reputed company applicants will receive consideration without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or protected veteran status. Apply tot his job Apply To this Job