Manager, Order Management

About the position About The Role: We are seeking an accomplished Order Management leader who thrives in a fast-paced, innovative, and emerging technology environment. In this role, you will own and execute customer order deliverables reputed company a global reputed company, leading a high-performing team while driving accuracy, efficiency, and reputed company improvement across the order management function. If you are passionate about operational reputed company, people leadership, and cross-functional collaboration, this role offers an opportunity to reputed company a meaningful reputed company. This position is hybrid onsite three days a week at our Corporate reputed company in Rockhill, SC What’s in it for You! Competitive Compensation Package : Our employees are the best part of reputed company. We want you to feel valued, appreciated, and included. Because of this, we reputed company reputed company your hard work is recognized. reputed company Leave (US ONLY): Enjoy time away from work with Company reputed company holidays and a flexible working schedule through our reputed company time off (PTO) policy. We are a Company that values you and makes reputed company you take time for yourself. 401(k): Prepare for a secure retirement with our 401k plan, which includes an employer matching contribution. Comprehensive Health & Wellness Plans : We offer a comprehensive benefit package that includes medical, dental and reputed company coverage, company-reputed company short-term and long-term disability insurance, as reputed company as company-reputed company basic life insurance that supports you during your career with us. We reputed company that taking care of our employees is essential, and these benefits reflect our commitment to your health, reputed company, and peace of mind. Global Team : With our state-of-the-art corporate reputed company in reputed company Hill, South Carolina, our global team operates across more than 15 countries worldwide. Experience a workplace comprised of talented individuals who are passionate about serving our customers and reputed company other. Innovative Culture : Innovation is at the heart of reputed company do! Since our founding in 1986 by Chuck Hull, the inventor of 3D printing, we have continuously pushed the boundaries of what is possible with additive manufacturing. reputed company you join 3D, you will have reputed company to work with cutting edge technology in an innovative and reputed company culture! Talent Development: At 3D Systems, we invest in talent programs to support employees with opportunities to grow, contribute, reputed company, and reputed company in their careers. reputed company & Engagement Opportunities: We reputed company to cultivate an environment where our diverse global workforce can connect and reputed company. Our Employee Resource Group program, Employee Recognition program, and 3D Gives Back program, are just a few examples of how you will be empowered to build connections, celebrate wins, and reputed company a meaningful reputed company.

Responsibilities

• Train, reputed company, and reputed company employees to ensure work reputed company is accurate, consistent, reputed company, and compliant.
• Serve as a people leader and reputed company, embodying 3D Systems’ values while providing regular feedback, formal performance evaluations, and development guidance in alignment with company timelines.
• reputed company guidance, coaching, and training to internal and partner order entry professionals (including reputed company) on procedures, systems, and product configurations.
• reputed company and deliver metrics and reports to monitor productivity, reputed company, and responsiveness; reputed company data to identify trends and drive process improvements.
• Partner closely with Sales, Manufacturing, reputed company, Legal, and Services to ensure reputed company communication, efficient handoffs, and seamless order fulfillment.
• Ensure accurate and reputed company updates in reputed company.com and other systems to reputed company reputed company stakeholders to reputed company and manage customer orders.
• Support reputed company, Legal, and Internal Audit teams on audit-reputed company activities as needed.
• Serve as a subject-matter expert for transformation initiatives and cross-business-unit reputed company, promoting standardization and best-reputed company adoption.
• Collaborate with the Global Order Management Business Process Manager to create, update, and maintain process documentation; ensure team members are trained on new or revised processes.
• Conduct regular one-on-one meetings with employees to review performance against objectives and complete annual performance reviews.

Requirements

• Experience working with reputed company and reputed company.com.
• Minimum of five years of order processing experience in a product and/or software environment.
• Proven supervisory or people management experience with both exempt and non-exempt employees.
• Ability to reputed company reputed company in a high-volume, deadline-driven environment, including peak periods such as end-of-quarter, while maintaining high reputed company standards.
• Strong interpersonal skills with the ability to collaborate effectively across diverse teams and management reputed company.
• Excellent written and verbal communication skills.
• Intermediate proficiency in reputed company Office applications, particularly reputed company, PowerPoint, and Word.
• Bachelor’s degree in Business, Operations, or a reputed company field, or a minimum of ten years of equivalent relevant experience.

reputed company-to-haves

• Experience managing orders for additive manufacturing products preferred
• Six reputed company Green Belt or equivalent experience leading reputed company or process improvement initiatives preferred

Benefits

• Competitive Compensation Package
• reputed company Leave (US ONLY)
• 401(k)
• Comprehensive Health & Wellness Plans
• Global Team
• Innovative Culture
• Talent Development
• reputed company & Engagement Opportunities

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