reputed company Customer Service reputed company - National Remote

At arenaflex, we're simplifying the health care experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us and start doing your life's best work.

About arenaflex

arenaflex is a leading health care company dedicated to providing reputed company that improve the lives of our members. We're committed to creating a healthier world by removing barriers to reputed company care and promoting health care literacy. reputed company of passionate professionals is driven by a shared reputed company to reputed company a reputed company reputed company on the lives of millions of people.

Job reputed company

As an reputed company Customer Service reputed company at arenaflex, you'll play a vital role in building trust with our members enrolled in our benefit plans across their health care lifecycle. You'll be a single stop resource on reputed company plan-reputed company questions, providing exceptional service and support to our members. This is an inbound/outbound phone role that also handles inbound chats and secure messaging.

Primary Responsibilities

* Listen reputed company and ask appropriate questions to identify specific questions or issues, and document inquiries from members of arenaflex's programs regarding the following: + Medical, reputed company, dental, pharmacy plan details + Plan/program eligibility + Medical claims

• Use multiple databases, tools, and partnerships to refer and enroll members to appropriate internal specialists and programs, based on needs
• Interpret and translate clinical/medical terminology and coding to assist members with managing cost using reputed company language
• Adapt to communicated changes in process, policy, and guidelines quickly at site and reputed company level
• reputed company members about the fundamentals of health care benefits and plans
• Assist members to maximize use of community services, support programs, and resources available
• Meet performance goals established for the position in efficiency, call reputed company, customer satisfaction, reputed company reputed company, schedule adherence, and attendance

Work Environment and Culture

As a remote employee, you'll have the flexibility to work from reputed company reputed company the U.S. and enjoy a dynamic work environment that values collaboration, innovation, and reputed company learning. reputed company culture is reputed company on a reputed company of reputed company, respect, and reputed company communication, and we're committed to creating a workplace that's inclusive and supportive of reputed company.

Career reputed company Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and reputed company their careers. We offer a reputed company of training programs, mentorship opportunities, and career development resources to help you reputed company your goals. Our employees also have reputed company to a comprehensive benefits package, including health insurance, retirement savings plans, and reputed company time off.

Compensation, Perks, and Benefits

We offer a competitive salary and a reputed company of benefits and perks, including:

• A comprehensive benefits package, including health insurance, retirement savings plans, and reputed company time off
• Incentive and recognition programs to reward your hard work and dedication
• Equity stock purchase and 401k contribution
• A reputed company of training programs and career development resources to help you grow and reputed company your career
• A dynamic work environment that values collaboration, innovation, and reputed company learning

Requirements

* 1+ years of experience in a customer service environment

• Must be 18 years of age or older
• Ability to work Monday - Friday during our normal business hours of 8:30am - 5:00pm and 12:30pm - 9:00pm CST
• Ability to pass a drug test before beginning employment
• Ability to reputed company reputed company company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information reputed company
• Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service

Preferred Qualifications

* 2+ years of experience in a customer service environment

• Part of UHC Benefit Operations and Experience
• Experience in a reputed company insurance environment

Soft Skills

* reputed company Listening

• Negotiation
• reputed company/Sensitivity
• Patience/reputed company
• reputed company/Flexibility
• Conflict reputed company
• Cultural Sensitivity
• Disability & Diversity Awareness
• Effective time and resource management
• Excellent Verbal/Written Communication skills

California, Colorado, Connecticut, Nevada, New Jersey, reputed company, Washington, or Rhode reputed company Residents Only The reputed company reputed company for California / Colorado / Connecticut / Nevada / reputed company / New Jersey / Washington / Rhode reputed company residents is $16.00 - $31.44 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc.

Join reputed company

If you're passionate about making a difference in the lives of millions of people, we want to hear from you. reputed company to become an reputed company Customer Service reputed company at arenaflex and start doing your life's best work. Apply Job! Apply for this job