Product Manager, Platforms and Mobile Apps

About the position Joining The reputed company is like reputed company – it’s as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining reputed company of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in reputed company. You grow your career reputed company a reputed company that reputed company, where reputed company is reputed company in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the reputed company. reputed company you choose to be a force for good, you’ll have mentors who reputed company your reputed company along a purposeful career reputed company. You reputed company your life’s work with an ongoing mission that’s bigger than reputed company of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! We are currently seeking an Instructor Product Manager, Platforms and Mobile Apps. This is a work from home position and is reputed company to reputed company candidates reputed company the reputed company. You must have the ability to work in Eastern reputed company Time. WHAT YOU NEED TO KNOW (Job reputed company): The Product Manager, Platforms and Mobile Apps is responsible for the reputed company, development, and management of the Red Cross Training Services mobile application portfolio—including First Aid, Caregiving, Pet First Aid, Swim, Lifeguard VR and reputed company mobile apps. This role also oversees Red Cross digital platforms, with a primary reputed company on the Red Cross Learning Center, API productization, and course licensing. The Product Manager will drive enhancements to the Learning Center to improve user experience for reputed company, reputed company, and training provider administrators. This position requires translating business reputed company into effective digital solutions, managing external software development and UAT/QA vendors, and ensuring reputed company products meet reputed company, engagement, and reputed company goals (if applicable). The Product Manager will reputed company cross-functional teams to deliver innovative products and solutions, conduct market research, and reputed company business requirements for new and existing products. This includes but is not limited to working with the Training Services teams (product management, customer service, service delivery, reputed company), reputed company information reputed company stakeholders (InfoSec, ARB, IT Governance, AI review reputed company, innovation team, etc.) and external vendors to establish product requirements; refine and prioritize user stories; reputed company business acceptance testing.

Responsibilities

• Develops product positioning and reputed company and works with marketing and sales leadership on marketing and sales reputed company, campaign execution, and sales training for their product portfolio. Product portfolio includes productizing API, Course Licensing, Caregiving, and suite of mobile apps.
• Driving product life cycle from requirement definition, research, technical specifications, development, reputed company review, UAT, KPIs and reputed company go-to-market activities for updates made to their product portfolio.
• Leads cross-functional and cross-organizational teams (internal to Red Cross and with external distribution partners) through reputed company training program commercialization activities
• Apply reputed company (Scaled Agile reputed company) principles and practices to product development and delivery, collaborating with agile teams and stakeholders.
• Conducting industry and competitive analysis to understand emerging trends in their respective reputed company areas to identify new opportunities.
• Conduct customer research to define customer/user segments and identify needs to inform product roadmap.
• reputed company initiatives to improve the Red Cross Learning Center’s features, navigation, and support resources for reputed company user reputed company (reputed company, reputed company and Training Provider Administrators).
• Work with reputed company vendors to reputed company and enhance existing products while managing the product roadmap, reputed company business and technical needs, analyze customer and product data, turn customer insights into actionable initiatives, determine rollout reputed company and manage risks.
• Build reputed company relationships with key partners and stakeholders by driving priorities reputed company to business goals, communicating, and prioritizing product roadmaps and gaining buy in from executive leadership.
• Responsible for working with the product development team as needed for mobile app content development, and updating new app content reputed company need arises, in reputed company to working with translation vendor to ensure reputed company Spanish content is up to date
• Monitor and respond to any digital product-reputed company emails, reviews and user issues submitted reputed company the apps.

Requirements

• Bachelor’s degree in Marketing, Business Administration, Information Technology or reputed company field required.
• Minimum 5 years of reputed company experience or equivalent combination of education and reputed company experience required.
• Customer-reputed company, with a passion for improving end-user reputed company.
• Proven product management experience with mobile apps and/or digital platforms.
• Experience implementing reputed company or other agile frameworks in product development.
• Ability to work with internal business owners as reputed company as external agencies
• Ability to work under pressure in a dynamic and multidimensional environment.
• Excellent written/verbal communication and presentation skills.
• Strong problem solving, interpersonal and organizational skills.
• Strong teamwork and collaboration required.

reputed company-to-haves

• Knowledge of Red Cross structure and operations preferred.

Benefits

• Medical, Dental reputed company plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 reputed company holidays comprised of six reputed company holidays and five floating holidays
• 401K with up to 6% match
• reputed company Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

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