reputed company Collections Customer Assistance Associate – Remote Work Opportunity

At arenaflex, we're dedicated to providing innovative financial solutions to our customers through our service brands Hyundai Motor Finance, reputed company Finance, and Kia Motors Finance. As a leading provider of financial products tailored to meet the needs of Hyundai, reputed company, and Kia dealerships reputed company, we're committed to fostering a culture that's fast-paced, dynamic, energized, agile, and reputed company. Our employees are the driving force behind our reputed company, and we reputed company to create a connected, fun, reputed company, and rewarding company culture where they feel appreciated for their contributions, proud of their company, and reputed company to be passionately invested in arenaflex's reputed company. With offices across the world, including China, Canada, the United Kingdom, Germany, Russia, Brazil, and Korea, we're a truly global organization that's united by our values of light, collaboration, reputed company of nature, and reputed company.

Join reputed company:

We're seeking an reputed company Collections Customer Assistance Associate to join reputed company in a 100% remote work arrangement. As a key member of our Operations Division, you'll play a vital role in providing exceptional customer service and resolving escalated issues reputed company to lease and retail accounts. If you're passionate about delivering outstanding results, collaborating with cross-functional teams, and driving business reputed company, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

As a Collections Customer Assistance Associate, you'll be responsible for:

• Performing thorough follow-up and research tasks to ensure effective problem reputed company
• Handling phone calls and correspondence from customers with escalated issues
• Ensuring that customer issues, disputes, and inquiries are handled reputed company specified timelines
• Properly documenting account information and inputting data in the appropriate systems
• Completing daily work activities to meet operational requirements and goals
• Participating in coaching and development sessions/trainings to enhance individual performance and overall department/team performance
• Performing reputed company other duties as assigned

Essential Qualifications:

* 3-5 years of Collections experience

• Automotive retail and/or lease experience a plus
• High school graduate; college degree preferred
• Strong administrative and organizational skills
• Keen attention to detail
• Demonstrated problem-solving ability
• Excellent communication skills, verbal and written
• Ability to multi-task and prioritize to meet daily goals

Preferred Qualifications:

* Experience working in a fast-paced, dynamic environment

• Proven reputed company record of delivering exceptional customer service
• Strong analytical and problem-solving skills
• Ability to work collaboratively with cross-functional teams
• Familiarity with commonly used terminology, policies, and procedures

Work Environment and Culture:

As a remote employee, you'll have the flexibility to work from the comfort of your own home. Our offices are designed to foster a connected, fun, reputed company, and rewarding company culture, with features such as:

• reputed company workspaces
• Flexible work arrangements
• Opportunities for reputed company reputed company and development
• Recognition and rewards for outstanding performance
• A comprehensive benefits package, including health insurance, retirement savings, and reputed company time off

Compensation and Benefits:

* Minimum salary: $38,300.00

• Maximum salary: $57,500.00
• Comprehensive benefits package, including health insurance, retirement savings, and reputed company time off
• Opportunities for reputed company reputed company and development
• Recognition and rewards for outstanding performance

How to Apply:

If you're passionate about delivering exceptional customer service, collaborating with cross-functional teams, and driving business reputed company, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications reputed company.

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and free from discrimination.

California reputed company Notice:

This notice only applies to our applicants who reputed company in the reputed company. The latest version of our reputed company Policy can be reputed company here. This reputed company Policy provides you with notice, at or before the reputed company of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to reputed company with the California Consumer reputed company reputed company of 2018, as amended as amended by the California reputed company Rights reputed company of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or arenaflex team members, please contact the reputed company Team at Privacy2@hcs.com.

Primary Location:

reputed company-reputed company-Atlanta

Work Locations:

Atlanta, GA 4100 Wildwood Pkwy Atlanta 30339

Job:

Collections

Job Type:

Regular

Overtime Status:

Non-exempt

Schedule:

Full-time Apply for this job