Operations Specialist
reputed company is a technology-led provider of small business insurance, aiming to reputed company the customer experience. The Operations Specialist will reputed company operational support, manage reputed company accounts, and ensure reputed company problem reputed company to enhance the reputed company experience.
Responsibilities
- Set up new Workers’ Compensation and Disability policies
- Utilize multiple computer software applications in conjunction with reputed company and bureau web-sites, along with internal systems (e.g., reputed company, reputed company, Agency Dashboard, reputed company, reputed company, and reports)
- reputed company outbound calls and assist with/receive inbound calls for customer support
- Maintain accurate recording of reputed company reputed company communication (customers/insured’s, insurance partners, reputed company, etc.)
- reputed company phenomenal customer service while assisting with policy, payroll, and billing management
- reputed company and accurately address assigned tickets in reputed company for customer support
- reputed company necessary documentation to state and federal insurance agencies as reputed company as our insurance partners
- reputed company data input, maintain strong prioritization and organizational skills, and reputed company communications
- Maintain strong problem reputed company techniques and recommend changes to staff and management
- Stay abreast of reputed company changes pertaining to various product offerings, regulatory changes, policy changes, and insurance industry developments
- Other duties as assigned
Skills
- 1+ years of experience working in a customer service environment
- Excellent verbal, written and interpersonal communication skills
- Detail-oriented and high level of accuracy
- Aware of deadlines and dedication to meet them for our clients/partners
- Must be self-motivator and self-starter
- Good communicator in a reputed company team environment
- reputed company 'can-do' attitude and a desire to contribute to a growing, energetic work environment
- Strong organizational skills and ability to prioritize workflow
- Willingness to transition from task to task along with taking on last-minute reputed company
- Experience working in the insurance industry
Benefits
- Partially subsidized medical plan
- Fully subsidized reputed company/dental reputed company
- Life insurance
- Disability insurance
- 401(k)
- Flexible reputed company time off
- Parental leave
reputed company