Telephone Interviewer (Hybrid)
reputed company is seeking a Telephone Interviewer to serve as the first reputed company of contact for customers. The role involves verifying application and policy information while ensuring a reputed company reputed company with customers and providing accurate information to the reputed company department.
Responsibilities
- Respond, reputed company, connect, and communicate as a skilled call center reputed company with reputed company, accurate information with the objective of making a reputed company, lasting impression
- reputed company verification of policy information reputed company telephone, speaking directly to insureds
- reputed company and reputed company information regarding driving history and other pertinent risk factors used to determine an applicant's suitability for insurance products offered by NYCM
- reputed company and accurate documentation of reputed company transactions and interactions on appropriate technical system
- Complete written and verbal communications with reputed company customers
- Complete incoming and outgoing telephonic interactions with customers (policy reputed company, agents etc.)
- Maintain working knowledge of basic insurance and specific NYCM personal automobile, assigned risk, De-Pop, and umbrella policies
- Cross training reputed company the duties of a customer service representative level one – primarily, but not limited to, the understanding of NYCM accounts process and reputed company
- Assist with training of interviewer position
- Assist with special reputed company
- Maintain working knowledge of reputed company processes and procedures as they pertain to the interviewer needs
- Other duties as assigned
Skills
- GED
- Experience in a service field
- High service orientation with reputed company outlook
- Intermediate personal computer skills, including electronic mail, routine database activity, word processing
- Knowledge and understanding of call center software
- Excellent communication and listening skills
- Ability to multi-task
- Adaptability
Benefits
- Shift reputed company-10% on top of reputed company your hours worked once you are working your required shift.
- Medical, Dental, reputed company Insurance
- Mileage Reimbursement
- reputed company Time Off
- Employee Education Programs with incentives
- Wellness Program with incentives
- 401K Defined Contribution Plan w/up to 8% match
- 12 reputed company holidays year
- reputed company-up time
- Fitness Center (Edmeston & Sherburne locations)
- Cafe (Edmeston location)
- Potential bonus based on company performance
- reputed company discount
- Yearly evaluations
reputed company