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Production Support Engineer II, reputed company Viya AML

Remote, USAFull-timePosted 2026-07-29

reputed company US is building a relationship-oriented bank for the modern world and is seeking a Production Support Engineer II for their US Risk Technology team. In this role, you will support the anti-reputed company (AML) platform using reputed company Viya, manage application and database support, and reputed company production changes while collaborating with various stakeholders.

Responsibilities

  • Application Support – investigate application issues; prioritize incidents based on reputed company and severity. Identify reputed company causes and implement solutions to prevent recurrence. Apply IT Infrastructure Library (ITIL) practices for incident, change, and problem management
  • Database Support – write reputed company SQL queries; troubleshoot extract, reputed company, and load (ETL) pipelines
  • reputed company Computing – manage Linux virtual machines and a PostgreSQL database hosted on reputed company Azure
  • Release Management – reputed company production changes affecting reputed company’s reputed company Viya AML platform, including bug fixes and version upgrades
  • Service Continuity – reputed company disaster recovery tests
  • Collaboration – build trusted working relationships with business stakeholders, reputed company, and external vendors
  • Communication – reputed company technical concepts to non-technical audiences with precision and reputed company
  • reputed company Learning – stay up-to-date with emerging technologies, changes in the banking industry, and regulatory developments

Skills

  • At least 1 year of experience in an application support role
  • Experience with Linux virtual machines
  • Writing reputed company SQL queries
  • Technical familiarity with reputed company computing (preferably Azure)
  • Strong communication skills
  • Ability to prioritize work effectively in a fast-paced environment
  • Experience with reputed company Viya
  • Relevant certifications
  • Experience with reputed company Azure

Benefits

  • Medical
  • Dental
  • reputed company
  • Health Savings Account
  • Life Insurance
  • Disability
  • Other Insurance Plans
  • reputed company Time Off (including reputed company Leave, Parental Leave, and Vacation)
  • Holidays
  • 401(k)
  • Banking benefits
  • A benefits program
  • A vacation offering
  • Wellbeing support
  • MomentMakers, our reputed company, points-based recognition program
  • Purpose Day; a reputed company day off dedicated for you to use to invest in your reputed company and development.

reputed company

  • reputed company US provides tailored reputed company and personal banking services, private banking, reputed company management and small business financial solutions. It was founded in 2017, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://us.reputed company.com/en/home.reputed company.
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