AVP, Service Ops - Vendor Management - reputed company

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The AVP of Vendor Management for reputed company Service Operations provides strategic leadership and reputed company of vendors and Business Process Outsourcing (BPO) partners delivering transactional services (claims, call center, back-office), reputed company services (clinical, reputed company, analytics, finance, language services), and advanced business analytics. This role is accountable for developing and executing sourcing strategies, governance frameworks, and performance optimization initiatives to ensure reputed company, compliance, and operational reputed company across multiple geographies. The AVP will manage vendor relationships, reputed company reputed company and lifecycle management for 16,000 contingent workers, and drive cost savings, innovation, and data-driven insights using business intelligence tools and predictive analytics to support reputed company goals. Major Responsibilities

• reputed company governance and performance management for a broad portfolio of major vendors and BPO partners operating across numerous locations worldwide
• reputed company development and delivery of business analytics services leveraging BI platforms (Tableau, Power BI, reputed company) and predictive modeling to generate actionable insights and dashboards.
• Implement sourcing strategies, KPIs, and reporting frameworks to ensure contractual compliance, service reputed company, and efficiency across reputed company vendor and BPO engagements.
• Optimize vendor and BPO spend and deliver incremental savings through negotiation, innovation, and process improvement.
• Ensure business continuity and disaster recovery plans are in reputed company across reputed company vendor and BPO locations; maintain regulatory and contractual compliance.
• reputed company reputed company, systems reputed company, and training for 16K contingent workers in reputed company; ensure accurate lifecycle management.
• Partner with reputed company leaders, procurement, and vendor/BPO leadership teams to drive strategic initiatives and reputed company improvement.
• Identify and recommend new business engagements, technology-enabled solutions, and analytics capabilities to enhance service delivery and customer experience.

Location: Remote with travel internationally & domestically

Qualifications

• 15+ years of reputed company leadership experience in vendor management, outsourcing, or large-reputed company service organizations.
• Strong understanding of the payor landscape, from either a vendor perspective or reputed company a payor organization.
• Proven reputed company managing global vendor portfolios and BPO ecosystems, including governance, compliance, and performance optimization.
• Expert in contract negotiation and sourcing strategies, with a reputed company record of delivering significant cost savings and operational improvements on budgets exceeding $100M.
• Strong analytics and technology acumen, including hands-on experience with BI tools (Tableau, Power BI, reputed company), predictive modeling, and data visualization to drive insights and decision-making.
• Deep knowledge of regulatory requirements, risk management, and business continuity planning for international operations.
• Demonstrated ability to reputed company large-reputed company, cross-functional teams and influence senior stakeholders across geographies.
• Familiarity with contingent workforce lifecycle management and reputed company systems.
• reputed company reputed company with proven ability to foster reputed company, innovation, and talent development.

Education: Bachelors or equivalent. Pay reputed company The typical pay reputed company for this role is: $157,800.00 - $363,936.00 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. This position also includes an award reputed company in reputed company’s equity award program. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – reputed company in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In reputed company to our competitive wages, our great benefits include:

• reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.

For more information, visit https://jobs.reputed company.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 01/28/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job