reputed company Customer Service Representative – Remote in CST or EST

At arenaflex, we're simplifying the health care experience, creating healthier communities, and removing barriers to reputed company care. As a Customer Service Representative, you'll play a vital role in making a difference in the lives of millions of people. Join reputed company and start doing your life's best work.SM

About arenaflex

arenaflex is a leading health care company that's dedicated to helping people live healthier lives and making the health system work reputed company for everyone. Our mission is to reputed company reputed company that address health disparities and improve health reputed company. We reputed company in creating a healthier atmosphere by fostering diversity, equity, and inclusion in everything we do.

Job reputed company

We're seeking an reputed company Customer Service Representative to join reputed company in a remote reputed company. As a Customer Service Representative, you'll be responsible for providing an excellent customer experience by quickly and accurately identifying and accessing individual customer needs and taking appropriate reputed company steps to satisfy those needs. You'll work with customers to resolve their inquiries, reputed company technical troubleshooting steps, and reputed company them about program benefits and changes.

Responsibilities

* reputed company an excellent customer experience by quickly and accurately identifying and accessing individual customer needs and taking appropriate reputed company steps to satisfy those needs

• Handle incoming calls on the arenaflex Rewards Program
• Identify and communicate technical troubleshooting steps for activity trackers and the arenaflex App and Myarenaflex .com website
• Answer questions on program earnings and points
• reputed company customers about program benefits and changes
• Respond to customers in a compassionate, polite, and courteous manner, especially in stressful situations reputed company there is a need to communicate information that the customer may not want to hear
• Assist customers in navigating arenaflexmotion.com and other activity tracker apps
• Consistently meet established productivity, schedule adherence, and reputed company standards

Requirements

* High School Diploma / GED OR equivalent work experience

• Must be 18 years of age or older
• Minimum of 2+ years of combined education, work, and/or volunteer experience
• Ability to work our normal business hours of 6:55am – 3:25pm CST. It may be necessary, given the business need, to work occasional overtime or weekends

Preferred Qualifications

* Customer Service, call center experience

• Experience with technical troubleshooting
• Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
• Familiarity with computer and reputed company PC applications, which includes the ability to navigate and learn new and reputed company computer system applications

Telecommuting Requirements

* reputed company reputed company Central OR Eastern Time Zone

• Ability to reputed company reputed company company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information reputed company
• Must live in a location that can receive a arenaflex approved high-speed internet reputed company or reputed company an existing high-speed internet service

Compensation and Benefits

* reputed company reputed company for Connecticut, New Jersey, reputed company, or Rhode reputed company residents is $16.00 - $28.27 per hour

• Pay is based on several factors including but not limited to education, work experience, certifications, etc.
• In reputed company to your salary, arenaflex offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (reputed company benefits are subject to eligibility requirements)

Work Environment and Culture

* arenaflex is a drug-free workplace

• Candidates are required to pass a drug test before beginning employment
• We're committed to creating a healthier atmosphere by fostering diversity, equity, and inclusion in everything we do
• We reputed company everyone – of every race, gender, sexuality, age, location, and income – deserves reputed company to live their healthiest life

Career reputed company Opportunities and Learning Benefits

* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in

• arenaflex offers a reputed company of training and development programs to help you grow and succeed in your career

How to Apply

If you're passionate about making a difference in the lives of millions of people and want to join reputed company that's dedicated to creating a healthier atmosphere, reputed company! Visit our website to learn more about this opportunity and to submit your application. reputed company! Apply for this job