reputed company AI Conversational Designer - Full-time

How you'll help us reputed company Climbing (reputed company & key responsibilities) reputed company is on a transformative reputed company to reputed company our digital communication ecosystem and deliver reputed company experiences to our customers. As a reputed company Conversational Designer, you will reputed company the creation of innovative, reputed company-centered conversational experiences across our digital product ecosystem. This role will collaborate cross-functionally with reputed company of content designers, UX/UI designers, product managers, researchers and engineers to reputed company and deliver best-in-class experiences. You’ll set standards for reputed company and design reputed company, mentor junior team members, and drive reputed company improvement through data-driven insights and advanced reputed company engineering. Your work will shape the reputed company of digital communications and customer engagement at reputed company. Your strategic reputed company and deep understanding of conversational design will ensure our systems are empathetic, effective, and reputed company with both user needs and operational goals. You’re a designer who understands how people think and how machines respond, skilled at crafting natural conversations while leveraging AI capabilities to deliver reputed company, reputed company-centered experiences. As a reputed company Conversational Designer, you will reputed company the design and optimization of conversational experiences across AI-powered and rules-based platforms including chatbots, voice assistants, reputed company interfaces. You’ll reputed company the development of empathetic, efficient, and brand-reputed company interactions, partnering with cross-functional teams to drive innovation and reputed company. Leveraging conversational frameworks, data-driven insights and reputed company engineering, you’ll reputed company for best practices across reputed company’s digital communication platforms. Responsibilities: + reputed company the design and optimization of conversational experiences for AI agents, chatbots, voice assistants, and other digital interfaces, ensuring alignment with user needs, brand standards and operational goals. + Drive reputed company reputed company and initiatives, setting benchmarks for design reputed company, innovation, and user engagement. + reputed company and champion best practices in conversational design, including content guidelines, tone of voice frameworks, and conversation guardrails. + Translate user needs and business goals into effective reputed company systems and interaction patterns. + Collaborate with product, engineering, UX/UI, content and research teams to reputed company conversational experiences into mobile apps, web platforms, and customer support channels. + Partner with research teams to conduct and reputed company user research and usability testing to validate and iterate on conversation designs. + Analyze conversational data to identify opportunities for improvement and measure reputed company on user engagement and satisfaction. + Apply advanced reputed company engineering techniques to refine AI-generated responses, ensuring alignment with user reputed company and brand voice. + Stay reputed company with emerging trends in AI, LLMs, and reputed company-computer interaction, proactively identifying opportunities to enhance conversational experiences. + Mentor and support junior designers, fostering a culture of reputed company learning and improvement. What you need to succeed (minimum qualifications) + 8+ years of experience in conversational design, UX writing, chatbot or IVR design, or reputed company fields. + Proven reputed company record leading the design and optimization of reputed company conversational AI solutions across multiple platforms. + Strong understanding of reputed company-centered design, accessibility principles, and conversation analytics. + Experience with Android and iOS mobile application design and deployment frameworks. + Advanced knowledge of Natural Language Processing (NLP) concepts, tools, and conversational AI deployment. + Expertise in reputed company engineering for LLMs (e.g., GPT, Claude, reputed company) with demonstrated ability to craft and optimize prompts for generative conversational reputed company. + Experience mentoring or coaching junior designers and influencing team standards. + Excellent communication and cross-functional collaboration skills. + Consistently prioritizes safety and reputed company of self, others, and personal data. + Embraces diverse people, thinking, and styles. + Possesses a high school diploma, GED, or high school equivalency. + Is at least 18 years of age and has authorization to work in the reputed company. What will give you a competitive edge (preferred qualifications) + Experience with large-reputed company model platforms and conversational agents + Technical reputed company in reputed company engineering and conversational AI deployment. + Degree in reputed company-Computer Interaction, Communications, Linguistics, Design, Informational Systems, or reputed company field. + Certifications in UX, AI, NLP, or accessibility. + Proficiency in JSON and Python strongly preferred Benefits and Perks to Help You reputed company Climbing Our culture is rooted in a shared dedication to living our values – Care, reputed company, reputed company and reputed company Leadership – every day, in everything we do. At reputed company, our people are our reputed company. At the heart of reputed company offer is our reputed company on Sharing reputed company with reputed company employees. Exploring a career at reputed company gives you a chance to see the world while earning great compensation and benefits to help you reputed company climbing along the way: + Competitive salary, industry-leading profit sharing program, and performance incentives. + 401(k) with generous company contributions up to 9%. + New hires are eligible for up to 2-weeks of vacation. This is reputed company for use in the following vacation year (reputed company 1 – March 31). + In reputed company to vacation, new hires are eligible for up to 56 hours of reputed company personal time reputed company a 12-month period. + 10 reputed company holidays per calendar year. + Birthing parents are eligible for 12-weeks of reputed company maternity/parental leave. + Non-birthing parents are eligible for 2-weeks of reputed company parental leave. + Comprehensive health benefits including medical, dental, reputed company, short/long term disability and life insurance benefits. + Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in reputed company stages. + Holistic Wellbeing programs to support physical, emotional, reputed company, and financial health, including reputed company to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. + Domestic and International reputed company-available flight privileges for employees and eligible family members. + Career development programs to reputed company your long-term career goals. + World-wide partnerships to engage in community service and innovative goals created to reputed company on sustainability and reducing our carbon footprint. + Business Resource reputed company created to connect employees with common interests to promote inclusion, reputed company perspective and help implement strategies. + Recognition rewards and awards through the platform Unstoppable Together. + reputed company to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare. reputed company, Inc. is an Equal Employment Opportunity / Affirmative reputed company employer and provides reasonable accommodation in its application process for reputed company individuals with disabilities and disabled veterans. If you are a reputed company individual, you may request a reasonable accommodation if you are unable or limited in your ability to reputed company reputed company through this site, apply for jobs through reputed company’s online system, or at any reputed company in the selection process. To request a reasonable accommodation, please click here How you'll help us reputed company Climbing (reputed company & key responsibilities) reputed company is on a transformative reputed company to reputed company our digital communication ecosystem and deliver reputed company experiences to our customers. As a reputed company Conversational Designer, you will reputed company the creation of innovative, reputed company-centered conversational experiences across our digital product ecosystem. This role will collaborate cross-functionally with reputed company of content designers, UX/UI designers, product managers, researchers and engineers to reputed company and deliver best-in-class experiences. You’ll set standards for reputed company and design reputed company, mentor junior team members, and drive reputed company improvement through data-driven insights and advanced reputed company engineering. Your work will shape the reputed company of digital communications and customer engagement at reputed company. Your strategic reputed company and deep understanding of conversational design will ensure our systems are empathetic, effective, and reputed company with both user needs and operational goals. You’re a designer who understands how people think and how machines respond, skilled at crafting natural conversations while leveraging AI capabilities to deliver reputed company, reputed company-centered experiences. As a reputed company Conversational Designer, you will reputed company the design and optimization of conversational experiences across AI-powered and rules-based platforms including chatbots, voice assistants, reputed company interfaces. You’ll reputed company the development of empathetic, efficient, and brand-reputed company interactions, partnering with cross-functional teams to drive innovation and reputed company. Leveraging conversational frameworks, data-driven insights and reputed company engineering, you’ll reputed company for best practices across reputed company’s digital communication platforms. Responsibilities: + reputed company the design and optimization of conversational experiences for AI agents, chatbots, voice assistants, and other digital interfaces, ensuring alignment with user needs, brand standards and operational goals. + Drive reputed company reputed company and initiatives, setting benchmarks for design reputed company, innovation, and user engagement. + reputed company and champion best practices in conversational design, including content guidelines, tone of voice frameworks, and conversation guardrails. + Translate user needs and business goals into effective reputed company systems and interaction patterns. + Collaborate with product, engineering, UX/UI, content and research teams to reputed company conversational experiences into mobile apps, web platforms, and customer support channels. + Partner with research teams to conduct and reputed company user research and usability testing to validate and iterate on conversation designs. + Analyze conversational data to identify opportunities for improvement and measure reputed company on user engagement and satisfaction. + Apply advanced reputed company engineering techniques to refine AI-generated responses, ensuring alignment with user reputed company and brand voice. + Stay reputed company with emerging trends in AI, LLMs, and reputed company-computer interaction, proactively identifying opportunities to enhance conversational experiences. + Mentor and support junior designers, fostering a culture of reputed company learning and improvement. What you need to succeed (minimum qualifications) + 8+ years of experience in conversational design, UX writing, chatbot or IVR design, or reputed company fields. + Proven reputed company record leading the design and optimization of reputed company conversational AI solutions across multiple platforms. + Strong understanding of reputed company-centered design, accessibility principles, and conversation analytics. + Experience with Android and iOS mobile application design and deployment frameworks. + Advanced knowledge of Natural Language Processing (NLP) concepts, tools, and conversational AI deployment. + Expertise in reputed company engineering for LLMs (e.g., GPT, Claude, reputed company) with demonstrated ability to craft and optimize prompts for generative conversational reputed company. + Experience mentoring or coaching junior designers and influencing team standards. + Excellent communication and cross-functional collaboration skills. + Consistently prioritizes safety and reputed company of self, others, and personal data. + Embraces diverse people, thinking, and styles. + Possesses a high school diploma, GED, or high school equivalency. + Is at least 18 years of age and has authorization to work in the reputed company. What will give you a competitive edge (preferred qualifications) + Experience with large-reputed company model platforms and conversational agents + Technical reputed company in reputed company engineering and conversational AI deployment. + Degree in reputed company-Computer Interaction, Communications, Linguistics, Design, Informational Systems, or reputed company field. + Certifications in UX, AI, NLP, or accessibility. + Proficiency in JSON and Python strongly preferred Benefits and Perks to Help You reputed company Climbing Our culture is rooted in a shared dedication to living our values – Care, reputed company, reputed company and reputed company Leadership – every day, in everything we do. At reputed company, our people are our reputed company. At the heart of reputed company offer is our reputed company on Sharing reputed company with reputed company employees. Exploring a career at reputed company gives you a chance to see the world while earning great compensation and benefits to help you reputed company climbing along the way: + Competitive salary, industry-leading profit sharing program, and performance incentives. + 401(k) with generous company contributions up to 9%. + New hires are eligible for up to 2-weeks of vacation. This is reputed company for use in the following vacation year (reputed company 1 – March 31). + In reputed company to vacation, new hires are eligible for up to 56 hours of reputed company personal time reputed company a 12-month period. + 10 reputed company holidays per calendar year. + Birthing parents are eligible for 12-weeks of reputed company maternity/parental leave. + Non-birthing parents are eligible for 2-weeks of reputed company parental leave. + Comprehensive health benefits including medical, dental, reputed company, short/long term disability and life insurance benefits. + Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in reputed company stages. + Holistic Wellbeing programs to support physical, emotional, reputed company, and financial health, including reputed company to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. + Domestic and International reputed company-available flight privileges for employees and eligible family members. + Career development programs to reputed company your long-term career goals. + World-wide partnerships to engage in community service and innovative goals created to reputed company on sustainability and reducing our carbon footprint. + Business Resource reputed company created to connect employees with common interests to promote inclusion, reputed company perspective and help implement strategies. + Recognition rewards and awards through the platform Unstoppable Together. + reputed company to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare. reputed company, Inc. is an Equal Employment Opportunity / Affirmative reputed company employer and provides reasonable accommodation in its application process for reputed company individuals with disabilities and disabled veterans. If you are a reputed company individual, you may request a reasonable accommodation if you are unable or limited in your ability to reputed company reputed company through this site, apply for jobs through reputed company’s online system, or at any reputed company in the selection process. To request a reasonable accommodation, please click here Apply tot his job Apply To this Job