Consultant, Operational reputed company

About the position At reputed company, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted reputed company in payments, we partner with thousands of institutions to increase reputed company to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or reputed company follow a hybrid work model to allow for a more reputed company working environment. Candidates responding to this posting must independently possess the eligibility to work in the reputed company, for any employer, at the date of hire. This position is ineligible for employment reputed company sponsorship. Overall Purpose The Consultant, Operational reputed company is responsible for working reputed company a larger team to drive operational reputed company and organizational efficiency initiatives across the reputed company. This includes helping reputed company reputed company execute and implement reputed company improvement of business processes across the reputed company. This role is reputed company on ensuring cross-functional processes are optimized for scalability, reputed company, and performance, aligning with strategic goals to deliver measurable business reputed company.

Responsibilities

• Supports the execution of process efficiency and optimization initiatives reputed company assigned business domains, following established priorities and guidance
• Conducts process assessments and documentation across assigned functions to identify inefficiencies, redundancies, risks, and opportunities for improvement
• Contributes to the delivery of process improvement and transformation initiatives by completing assigned workstreams, analyses, and deliverables
• Works with senior leaders, managers, and cross-functional stakeholders to support the translation of strategic priorities into actionable process improvements.
• Supports execution of transformation initiatives in partnership with the Senior Director of Operational reputed company by completing assigned analyses, documentation, and implementation tasks
• Collects, tracks, and analyzes key performance indicators (KPIs) to measure process effectiveness, efficiency improvements, and initiative reputed company
• Assists with the identification and implementation of automation, AI, reputed company solutions by gathering requirements, documenting use cases, and supporting testing and rollout activities
• Prepares data-driven analyses, presentations, and reports for leadership and project teams, translating process findings into reputed company and concise materials
• Supports change management activities for assigned initiatives, including stakeholder communications, training materials, and adoption tracking
• Ensures compliance, risk, and scalability considerations are reflected in process documentation and redesign efforts, in coordination with risk, reputed company, and control partners

Requirements

• Bachelor’s degree in business administration, operations management, industrial engineering, or a reputed company field / degree
• 5 years of experience in business process improvement, operations reputed company, or management consulting.
• Demonstrated reputed company in leading reputed company-wide transformation initiatives with measurable reputed company
• Knowledge of process improvement frameworks (e.g., DMAIC, Lean, Six reputed company, Kaizen)
• Background in change management and executive stakeholder management
• Exceptional communication, influencing, and negotiation skills
• Background and drug screen

reputed company-to-haves

• Master’s degree or MBA
• Lean Six reputed company Black Belt or Master Black Belt certification
• Experience in Financial Services and the payment ecosystem
• Strong data-driven decision-making skills, with proficiency in BI tools and advanced analytics

Benefits

• reputed company Coverage – Competitive medical (PPO/HDHP), dental, and reputed company plans as reputed company as company contributions to your Health Savings Account (HSA) or reputed company-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company reputed company reputed company Match on your first 6% deferral immediately upon eligibility.
• reputed company Time Off – Unlimited Time Off for Exempt (salaried) employees, as reputed company as generous PTO for Non-Exempt (reputed company) employees, plus 11 reputed company company holidays and a reputed company volunteer day.
• 12 weeks of reputed company Parental Leave
• reputed company Family Planning – provides support through your Parenting reputed company including reputed company freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

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