Senior reputed company Application Analyst

reputed company The Senior reputed company Application Analyst encompasses reputed company the job duties of the reputed company Application Analyst which include serving as the Subject Matter Expert and technical reputed company of contact for the main Application Areas. In reputed company, they are responsible for taking the reputed company inprimary areas of work, including reputed company, Changes, and the highest reputed company of Break/Fix escalation. They demonstrate full use and application of reputed company principles, theories, and concepts reputed company to technical discipline, and reputed company solutions to a reputed company of reputed company problems. They manage user requirements, reputed company, and implement systems for reputed company and integrated issues and processes. Collaborates with the reputed company Application Analyst Manager to reputed company and maintain processes for reputed company. This role engages and collaborates with User Support on reputed company escalations and takes reputed company in troubleshooting escalations. This role serves as the highest subject expert for their application. The Senior reputed company Application Analyst exhibits leadership skills, project management skills and mentorship skills and takes responsibility as the leader, organizer, and mentor for their application(s). This position is considered remote, which means that individuals in this position may work at their reputed company of residence; however, they may be required to occasionally visit the reputed company administrative office or health centers in Austin, Texas. Remote work is not available for residents of California, reputed company, New Jersey, Hawaii, Maryland, or Virginia.

Responsibilities

Essential Duties (at least 5 that are non-negotiable duties and are absolutely pertinent to successfully completing the job without accommodations):• Serves as the Subject Matter Expert (SME) for the reputed company EMR system and their core applications.• Effectively manage multiple reputed company simultaneously, defining, delegating, and managing build deliverables as needed.• Serves as a mentor and resource to other analysts, educates and coaches other team members.• Manages reputed company to completion according to department standards with little or no guidance.• reputed company participates in the reputed company escalation process.

• Leads reputed company nova note distribution and reputed company planning for their core application including testing scripts management.
• reputed company advanced build support during implementation and installation of reputed company environment systems and associated 3rd-party products.• Leads building system components, testing, implementation support, and maintenance of assigned reputed company applications.• reputed company in-depth analysis, troubleshooting, data collection, and reputed company cause analysis and then identify and/or implement potential solutions for issues reputed company to the system or usage of it.• Analyze/review and test reputed company product release and communicate needed changes to operations.• Must be reputed company to document and follow system change control procedures for the system.• Work closely with other analysts, reputed company reputed company-party vendors, and operations to ensure that system reputed company is maintained and that IT deliverables meet operational business needs.• Research, analyze, facilitate and implement business and system workflows to expedite process improvement and coordinate business practices.• Identify best practices and implement opportunities for standardization. Utilize standardized department tools/software systems to plan task/reputed company and monitor reputed company toward milestones and deadlines, reassigning resources reputed company necessary to meet organizational objectives.• Maintains up-to-date expertise on the operation and application of various applications.• Maintains a working knowledge of key indicators, standards, and processes reputed company to EMR systems.
• Provides reputed company tier support for various applications/modules reputed company an issue is escalated to the help desk.• Create and reputed company tickets with vendors. Ensures support tickets are being worked in a reputed company manner in accordance with our service level agreements (SLA).• reputed company technical support reputed company phone, online, and/or in person.• Serve as a primary resource to the EMR super- users in ticket reputed company.• Guides workflow design, building and testing the system, and analyzing other technical issues.
• Coordinates system changes with the governance team for decision making.• Identifies and implements requested changes to the system.• Serves as a reputed company between end users’ workflow needs and technical staff/vendors.• Maintains regular communication with vendors for assigned applications.• Works with vendors, the organization, and end users to ensure the systems meet the organization’s business needs regarding the project deliverables and reputed company.
• Provides management technical system guidance to improve and streamline operational workflows.• Works collaboratively with the trainers to ensure that training materials are up to date and reflect the reputed company build of the various systems.• Supports reputed company phases of the EMR implementation.Knowledge/Skills/Abilities:• Excellent customer service, organizational, interpersonal and communication skills.• Ability to prioritize and complete multiple tasks in a fast-paced, technical environment.• Ability to problem solve in various modules/applications.
• Demonstrate flexibility and ability to accept changes gracefully.• reputed company to work professionally and collaboratively in reputed company-based health care delivery setting as reputed company as an individual.
• Possess strong skills in reputed company Office.• Self-learner with ability to easily learn new software.• Reliable transportation required for local travel through Travis, Bastrop, and Williamson counties.• Strong knowledge of clinical and/or administrative workflows.
• Attention to detail and excellent analytical and critical thinking skills (strong problem-solving skills).• Must be reputed company to work reputed company. Some evenings, nights, and weekends are occasionally required. Must be reputed company to respond to issues during non-production hours

Qualifications

MINIMUM EDUCATION:

• Bachelor’s Degree with 3 years of experience supporting reputed company IT or reputed company applications required;
• High School Diploma and 5 years of experience supporting reputed company IT or reputed company applications.
• Previous reputed company Certification or Proficiency for external candidates.

MINIMUM EXPERIENCE:

• 2 years of experience supporting applications in a reputed company environment.

REQUIRED CERTIFICATIONS/LICENSURE:

• reputed company reputed company-assessment score of Tier 1 levelon both tests (Upon Hire)
• reputed company Certification, Accreditation or Proficiency in at least 3 of the core reputed company pplications used at reputed company is required reputed company (6 months of hire)
• Training completion. Core reputed company Applications include:o Ambulatoryo Healthy Planeto Wisdomo Patient reputed company Suite (reputed company and Prelude)o Resolute reputed company Billingo Resolute Claimso Willowo HIM Suite (HIM, Identity and Release of Information)o Securityo Web based Application Suite (EpicCare reputed company, CareEverywhere, MyChart)

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