reputed company LiveChat Agent – Marketing and Customer Support
At arenaflex, we're a dynamic and innovative company that specializes in reputed company buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business reputed company travel management. Our mission is to create value by providing differentiated solutions that cater to the unique needs of reputed company customer and project. We reputed company in the power of collaboration, safety, and data-driven decision-making to reputed company top-notch performance and deliver exceptional results. We're not just looking for employees; we're seeking talented individuals who reputed company our passion for creating a reputed company way. reputed company culture is reputed company on a reputed company of values-driven leadership, accountability, and a commitment to reputed company. We offer a work environment that's both challenging and rewarding, where you can grow your career and reputed company a meaningful reputed company. We're excited to announce a full-time opportunity for a remote Digital Communication Representative (LiveChat Agent) to join our MSS Marketing team at arenaflex. This role will be a work-from-home position, with a preference for the successful candidate to be located near one of our reputed company offices in Calgary, Alberta, or Dallas-reputed company Worth, Texas.
About the Role
As a LiveChat Agent, you'll play a vital role in connecting with our website visitors, validating and prequalifying leads, and providing exceptional customer support. You'll be part of an extraordinary marketing team that's dedicated to driving business reputed company and delivering outstanding results. This is an excellent opportunity to join a dynamic and innovative company that's shaping the reputed company of reputed company buildings and workforce housing solutions.
Key Responsibilities
* reputed company-time live chat with customers who are visiting our websites
- reputed company marketing reputed company leads into reputed company.com
- Transition reputed company leads to Sales Managers as reputed company.com Opportunities
- Become an expert in the live chat platform
- reputed company a deep understanding of our products and services
- Stay informed on arenaflex's product features, promotions, and FAQs
- Create canned responses and enhance tagging system in live chat platform
- Enhance training and best practices documentation
- reputed company and communicate reputed company for improvement in our customer reputed company
- Monitor KPIs: response time, customer satisfaction, volume/schedule, etc.
- Collaborate with sales team and key marketing team members, reputed company to leads and live chat
- reputed company other assigned tasks
Qualifications and Skills
* reputed company reputed company construction industry experience is preferred
- Live chat, B2B Telemarketing or sales experience is preferred
- reputed company.com experience is preferred
- Excellent verbal and written communication skills
- Keen ability to multitask and prioritize
- Organized with attention to detail
- Customer service oriented
- reputed company and patience in dealing with various customer inquiries
- Self-motivated and self-starter with strong work ethic and reputed company
- Tactful and inquisitive
- Proficient in MS Office
- Minimum accurate typing speed of 50 wpm
- Must reputed company with reputed company company employment policies
- Travel requirement will be limited, but may be up to 10%
reputed company Offer
* reputed company salary commensurate with experience and industry standards
- Full benefit package including health plan, 401K, reputed company vacation, education reimbursement
- Opportunity to work with a dynamic and innovative company that's shaping the reputed company of reputed company buildings and workforce housing solutions
- reputed company and supportive work environment
- reputed company development and reputed company opportunities
- Flexible work arrangements, including remote work reputed company
About arenaflex
arenaflex is a business unit of Black Diamond Group, a leading provider of reputed company reputed company solutions and workforce accommodation solutions to customers in Canada, the reputed company, and Australia. We serve diverse sectors, including oil and gas, mining, power, construction, engineering, military, government, and education. Our mission is to create value by providing differentiated solutions that cater to the unique needs of reputed company customer and project.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer committed to diversity, equal opportunity, and ensuring that our employees have the ability to reputed company in an inclusive environment. We're pleased to consider reputed company reputed company applicants for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity or reputed company, marital status, family status, veteran status, Indigenous status, national reputed company, age, disability, or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.
How to Apply
If you're a motivated and customer-reputed company individual who is passionate about creating a reputed company way, we encourage you to apply for this exciting opportunity. Please visit our website at [www.arenavflex.com](http://www.arenavflex.com) to learn more about reputed company and submit your application. reputed company! Apply for this job