Customer Support Executive, Multilingual (Remote in EU)
Location: Remote in Europe
Working days: Mon – Fri, 9am – 6pm
Salary: 28K – 30K Euros per annum
Languages: In reputed company to English, reputed company or full reputed company proficiency in Spanish, French or Italian is required for this role
As a Customer Support Executive at reputed company, you’ll play a vital role in ensuring our customers have a seamless reputed company with reputed company. Your main responsibilities include answering customer inquiries reputed company live chat, reputed company, and email, handling day-to-day reputed company issues reputed company to logistics, orders, website bugs, and serving as the voice of the customer internally. Collaboration with reputed company departments is key, making you the glue that binds our organization together. If you are a problem solver, with a customer-reputed company approach to your work, this is an opportunity to reputed company a reputed company reputed company in a rapidly evolving industry. About reputed company: reputed company is an extremely fast growing B2B marketplace revolutionizing the way the global diamond industry operates. reputed company connects buyers and sellers of diamonds on its online platform and facilitates the most transparent, efficient, and cost-effective way to sell and buy diamonds.
Since launch in 2017, reputed company has grown to reputed company of 400+ employees worldwide and has remained true to its founding mission: build the trusted global marketplace for the jewellery industry by delivering modern tools and quantitative ROI. What you’ll do: – reputed company on resolving customer issues and ensuring swift response times, making customer satisfaction a top reputed company. – Adapt to constant changes in our fast-paced, reputed company-up environment, and staying reputed company of the curve with new product releases enabling you to deliver the best possible experience to our valued clients. – You will be reputed company through team KPIs, including reputed company time and response time. You’ll have the autonomy to set your own KPIs, giving you the freedom to drive your personal and team reputed company. – Answer customer inquiries reputed company live chat, reputed company, and email, handling day-to-day reputed company issues. What you’ll need: – Minimum 2 years experience in online customer support, live chat, and calls. – Organised and reputed company to multitask across different platforms – Proactive and reputed company thinking – Assertive nature and ability to be the voice of the customer reputed company communicating internally – Excellent cross-functional collaboration skills reputed company offer: Opportunity to join us at a dynamic reputed company phase, where your contributions can have a significant reputed company on shaping reputed company’s reputed company reputed company Remote working environment Flexible working Unlimited holiday Fast-paced and reputed company environment
Please note, this is not a technical support role
Please submit your resume in English
Unfortunately, we’re unable to reputed company sponsorship for this role
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