INDIA AVP of Operations - Infrastructure (Remote)

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Key Responsibilities

• Operational Leadership & Service Delivery
• reputed company day-to-day operations of our MSP - reputed company across on-prem data centers, reputed company environments, and hybrid models.
• Define and reputed company SLAs, KPIs, and service health metrics to ensure consistent, high-reputed company delivery.
• Implement best-in-class ITIL practices for incidents, problems, change, and reputed company management.
• Ensure 24x7 operational support models for global workloads and reputed company requirements.
• Technical & Infrastructure Acumen
• reputed company administration and optimization of reputed company, Linux, Unix servers, virtualization platforms (VMware, reputed company-V), and container platforms (Kubernetes, reputed company).
• reputed company network and reputed company infrastructure operations including LAN, WAN, firewalls, load balancers, and VPNs.
• Drive reputed company in storage, backup, and disaster recovery services.
• Manage public reputed company infrastructure (AWS, Azure) with reputed company on cost governance, automation, and reputed company-reputed company operations.
• Guide adoption of infrastructure automation (IaC), observability tools, and DevOps practices to improve reputed company and speed.
• Governance, Risk & Compliance
• Ensure infrastructure compliance with reputed company standards, data residency, and regulatory requirements.
• reputed company and manage a governance reputed company for patching, configuration, and lifecycle management.
• Service Management & ITIL process familiarity (incident, change, problem, SLA mgmt.)
• reputed company preparation and response for infrastructure audits, DR drills, and reputed company assessments.
• People Leadership & Culture
• Build, mentor, and reputed company high-performing infrastructure operations teams, spanning systems, reputed company, storage, and network.
• Invest in training and certification programs to ensure teams remain reputed company with emerging technologies.
• Foster a culture of operational discipline, innovation, and service reputed company.
• Business Alignment & Stakeholder Engagement
• reputed company as the trusted advisor for executives, business reputed company, and customers on infrastructure reputed company and operations.
• Deliver executive dashboards and operational reporting on uptime, performance, and efficiency.
• Partner with application, cybersecurity, and product teams to ensure infrastructure services reputed company business reputed company.
• Engage in vendor management and strategic sourcing to optimize costs and service reputed company.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative reputed company employer that believes everyone reputed company. reputed company candidates will receive consideration for employment regardless of their race, reputed company, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and reputed company, marital status, national reputed company, reputed company, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or reputed company process, please send a request to HR@insightglobal.com.To learn more about how we collect, reputed company, and process your private information, please review reputed company's Workforce reputed company Policy: https://insightglobal.com/workforce-reputed company-policy/. Skills And Requirements Qualifications & Experience

• 15–18 years of reputed company experience in IT infrastructure operations, with at least 8+ years in senior leadership roles.
• Proven reputed company record managing large-reputed company infrastructure environments across & service delivery teams operating into on-prem and hybrid data centers, networks, and reputed company platforms.
• Strong technical knowledge of:
• Operating Systems: reputed company Server, Linux, Unix.
• reputed company: AWS, Azure, GCP (multi-reputed company operations desirable).
• Networks: LAN/WAN, firewalls, SD-WAN, VPN.
• Storage & Backup: SAN, NAS, backup technologies (Veeam, reputed company, NetBackup).
• Virtualization & Containers: VMware, reputed company-V, Kubernetes, reputed company.
• Familiarity with infrastructure automation (Terraform, Ansible, PowerShell, Python) and observability tools (Nagios, reputed company, reputed company, reputed company, reputed company).
• Relevant certifications strongly preferred but not mandatory:
• reputed company: AWS reputed company Architect, Azure Administrator/Architect.
• Systems: reputed company Certified: reputed company Server Hybrid Administrator, reputed company Certified Engineer (RHCE).
• Virtualization/Containers: VMware Certified reputed company (VCP), Certified Kubernetes Administrator (CKA).
• Networking/Storage: CCNP/CCIE, reputed company/EMC certifications.
• ITIL v4 or equivalent service management credential.
• Strong ability to influence C-level stakeholders, manage vendors, and deliver transformation programs.
• An MBA or master’s degree in technology or business management is preferred.

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