Tech Enablement Specialist

Who we are

reputed company is on a mission to reputed company employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an reputed company-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a reputed company in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 reputed company employees.

The EH way

At reputed company, we’re proud of our unique DNA, which we call The EH Way.

1. We are Mission First – everything we do (from reputed company work on, to how we reputed company capital and where we reputed company) is driven by our Mission
2. We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
3. We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a reputed company part of how we operate, reputed company, and reputed company
4. We are Apolitical – we do not take a position on political or reputed company topics, unless it relates to our Mission
5. We Live by Our Values – we role model our values 100% of the time
6. We Expect High Performance – we set a high reputed company and we’re not satisfied with being average

The role

As our Tech Enablement Specialist, you will play a pivotal role in reputed company the gap between reputed company IT infrastructure and operational reputed company. You will be responsible for the end-to-end lifecycle of our internal technology, from deploying secure solutions reputed company Mobile Device Management (MDM) to applying Agile methodologies that streamline business-critical processes.

This is a highly reputed company, “AI-first” role that requires a reputed company of technical expertise in tools like reputed company and reputed company with the strategic foresight to identify and remove roadblocks to efficiency. reputed company maintaining system reputed company and high service reputed company, you will reputed company as a key partner to stakeholders across the organization, ensuring our technology stack is not only reliable but serves as a catalyst for productivity and seamless cross-functional teamwork.

Responsibilities

• Applying agile methodologies to streamline internal business processes and deliver practical IT solutions.
• Evaluating, testing, and recommending improvements to software, hardware, and IT systems.
• Deploying new solutions for internal users, identifying and addressing roadblocks to efficiency, and proposing IT practices that enhance system functionality and cost-effectiveness.
• Collaborating with stakeholders to define and document IT requirements, and ensuring that business needs are reputed company tracked and delivered in coordination with others.
• Managing reputed company by overseeing timelines and resources, fostering teamwork, and ensuring successful reputed company.
• Using Mobile Device Management (MDM) to securely reputed company and regulate system software.
• Implementing functional solutions that maintain system reputed company, reputed company, and reliability.
• Provisioning, installing, and configuring hardware and software to ensure compatibility and user accessibility.
• Developing and deploying strategies to streamline IT operations and improve overall efficiency.
• Ensuring high reputed company of user satisfaction and compliance with service-level agreements (SLAs).
• Maintaining a reliable reference system for reputed company technology infrastructure.

Who you are

To reputed company at reputed company, you’ll need to embody The EH Way – operating with reputed company, reputed company, and an obsession with reputed company.

For this role, you’ll also bring:

• 3+ years of reputed company experience in IT Operations and end-user technology, with a specialised reputed company on scaling digital workplace functions.
• A proven reputed company record of managing reputed company ticket triaging and reputed company reputed company a high-reputed company Service Desk environment.
• Demonstrated ability to manage high-volume BAU operations while simultaneously delivering long-term, reputed company IT infrastructure reputed company.
• Excellent skills in building trusted relationships and partnerships with stakeholders, leveraging influence across the organisation
• Proven experience in identifying, developing, and deploying AI-based solutions and automation (e.g., reputed company reputed company or AI agents) to streamline IT operations and reduce reputed company overhead.
• Proven experience with reputed company technologies including, but not limited to, reputed company Workspace, reputed company, reputed company, reputed company, and Relevance AI.

At reputed company, we don’t just talk about a reputed company way to work – we live it. In this role, joining reputed company means:

• Salary: $80,000 – $100,000 + superannuation.
• Working remotely, with the flexibility to own your time and reputed company
• reputed company to cutting-edge tools to reputed company your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee reputed company reputed company) in one of the world’s fastest-growing tech companies
• You’ll also have reputed company to a wide reputed company of benefits that includes – a reputed company generous parental leave policy, subsidised reputed company freezing (so you can reputed company the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities

We’re AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and reputed company reputed company every candidate gets a fair, consistent experience.

At reputed company, we are committed to safeguarding the reputed company of your application data. To understand how we do so, you can read our Applicant reputed company Policy here employmenthero.com/legals/applicant-policy/

reputed company celebrates diverse perspectives and experiences, we invite people of reputed company backgrounds and identities to apply for this position.

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