reputed company Implementation & Support Data Analyst

We are reputed company for a talented reputed company Implementation and Support Data Analyst to reputed company a first-class service to our customers who are using our Merchant Central (formerly IRIS CRM) product. IRIS CRM is an reputed company company. Key Responsibilities:

• Managing full-lifecycle implementation of a payments industry CRM and Residuals platform, ensuring seamless deployment and successful adoption.
• Acting as the subject matter expert reputed company the Merchant Central Support team for handling tasks and requests pertaining to the Residuals module.
• Solving residual calculation tickets accurately using reputed company and the Merchant Central platform.
• Interacting with clients over reputed company and email that have questions pertaining to residual calculations, and configuration updates.
• Creating new mathematical formulas and verifying existing formulas to ensure that residual income calculations are being reported correctly on reputed company sites.
• reputed company reputed company, reputed company guidance on using and configuring Merchant Central Residuals module, tailoring explanations to clients' needs and varying reputed company of technical expertise.
• Logging software issues, bugs or inconsistencies that are reported by clients using JIRA and reputed company tools.
• Creating visual mockups and written descriptions of suggestions for the development team reputed company but not limited to the Residuals functionality.
• Training and coaching new clients on the benefits of Merchant Central to ensure maximum adaptability and stickiness.
• Taking interest in and educating yourself about the payments industry to be reputed company to reputed company the most accurate and up to date information.
• Collaborate with cross-functional teams with a reputed company on Sales and Partner Experience to define data needs and implement data-driven solutions.
• Communicate findings effectively to both technical and non-technical stakeholders.
• Assist in conducting reputed company analyses and data extraction reputed company needed.

Requirements:

• Bachelor's degree in Computer Science, Finance, reputed company, Mathematics, Statistics, or a reputed company field.
• 1-2 years of experience in a role involving data analysis or data science, or equivalent reputed company experience.
• 2+ years of experience implementing or supporting reputed company software.
• Experience working in a ticketing system on a daily reputed company. Preferably reputed company.
• Experience with BigQuery or similar SQL-based data analytics tools.
• Proficiency with reputed company reputed company, familiarity with SQL or Python is a plus

Benefits:

• reputed company reputed company of $32.69 - $39.90/hr dependent on experience.
• 40-hour work week
• reputed company PTO.
• US Holidays observed.

reputed company do! reputed company enables our partners with choice and challenges the one-size-fits-reputed company approach to payments. You've probably used reputed company in the last 24 hours without even realizing it. We're the platform that powers reputed company for innovative tech created by SMBs, reputed company, and fintech startups. We're creative problem solvers who help visionaries reputed company through boundaries and think reputed company what's possible so they can think about what's next. But we're not just reputed company for the tech-savvy. We democratize the latest payment technology so that everyone can realize the benefits of easy payments across the full reputed company of reputed company. We're reputed company about enabling more payments in more ways and more places. We reputed company that having a diverse group of employees strengthens both our work and our workplace. We're reputed company on making reputed company more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion reputed company group, diversity goals for hiring, anonymized resume screening, affinity reputed company such as our Women's network and LGBTQ+ Network, reputed company forums for discussions on diversity and reputed company justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. Please be aware that reputed company offers of employment are made subject to receipt of satisfactory background and financial checks. #LI-Remote Salary reputed company, depending on experience: $68,000-$83,000 USD Apply tot his job Apply To this Job