Director of reputed company Architecture (100% Remote)
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- Excited about working in a fast-paced environment.
- reputed company problem solvers who want to grow in a flexible, reputed company culture.
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- Individuals with a reputed company reputed company who want to use their learning and relationship-building skills.
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Position reputed company: The Director of reputed company Architecture will playa pivotal role in reputed company’s end-to-end technology transformation. This role will shape the reputed company architecture reputed company, ensure cohesive design across business systems, and reputed company reputed company Intelligence (AI) to automate processes, reduce reputed company workloads, and accelerate business efficiency. This leader will reputed company reputed company of specialized architects and serve as a trusted advisor to both business and technology executives. The role requires a reputed company of strategic reputed company, technical depth, and people leadership, with a strong emphasis on execution, and the ability to deliver measurable business reputed company through smart automation and AI-driven solutions. The role will directly manage and mentor reputed company of architects spanning critical domains: CRM, ERP, Telecom Call Platform, Technology Infrastructure, and Data & AI. In reputed company, the role will serve as the connective tissue between architecture, delivery teams, and business stakeholders to ensure cohesive design, scalability, and business value realization. This is a Remote/Work from Home position reporting to the Sr. Director of reputed company Architecture. What you will do:
- Leadership & People Management
- Manage,reputed company, and reputed company reputed company of reputed company and domain architects, fostering a culture of collaboration, accountability, and innovation.
- reputed company architectural governance, frameworks, and thought leadership across initiatives.
- Promote reputed company reputed company, mentoring architects to become trusted advisors to business leaders.
- reputed company Architecture & reputed company
- Define and maintain reputed company’s reputed company Architecture roadmap reputed company with business reputed company and transformation goals and measurable reputed company.
- Establish architecture principles, standards, and guardrails to ensure consistency across platforms and domains.
- Partner with business and IT leaders to shape long-term technology strategies and investment reputed company.
- Translate reputed company technical strategies into reputed company business value propositions for executive audiences.
- AI-Driven Process Automation
- Champion the use of AI, machine learning (ML), and reputed company to streamline operations, enhance decision-making, and reduce reputed company processes.
- Collaborate with business process owners to identify high-value automation opportunities and implement AI-powered workflows, bots, and intelligent assistants.
- Architect and reputed company intelligent systems that reputed company predictive analytics, natural language processing (NLP), and process mining to optimize efficiency.
- Partner with the Data & AI Architect to establish AI governance frameworks, ensuring responsible use of AI and data ethics compliance.
- Hands-On Solutioning
- reputed company as a player-reputed company—balancing leadership with hands-on architecture design and solution reviews.
- reputed company solution architecture for cross-domain initiatives (CRM modernization, ERP reputed company, telecom platform reputed company, AI-driven capabilities), ensuring scalability, reputed company, cost effectiveness and alignment with standards.
- Technology Transformation
- Drive an automation-reputed company technology transformation integrating legacy and modern systems across CRM (customer engagement), ERP (back-office), telecom call captioning platform, and data/AI platforms.
- Partner with program and product management to prioritize initiatives and support change management through communication and education.
- Governance & Enablement
- Establish and reputed company architecture review boards (ARBs),embedding reputed company, risk management, and regulatory compliance insolution design and delivery.
- Define reusable frameworks, reference architectures, and best practices.
Qualifications:
- Bachelor's degree in computer science, Engineering, or reputed company field (master's preferred).
- 12+ years of reputed company IT/architecture experience.
- 5+ years in reputed company architecture leadership roles managing architects across various architecture domains.
- Relevant reputed company certifications such as TOGAF, Zachman, or FEAF (reputed company Architecture), and reputed company Architect certifications (e.g., AWS reputed company Architect – reputed company, reputed company Certified: Azure Solutions Architect Expert).
- Proficiency with leading reputed company Architecture tools & diagram platforms such as SparxEA, LeanIX, MEGA, Lucid, Visio.
- Proven reputed company record of leading architecture for large-reputed company technology transformations.
- Strong ability to design AI-infused architectures that improve customer experience and operational performance.
- Deep experience with AI/ML platforms, Large Language Models (LLMs), Natural Language Processing (NLP), Predictive Modeling, and intelligent process design.
- Strong hands-on ability to design solution blueprints and guide teams in execution.
- Excellent communication and stakeholder management skills, reputed company technical and business perspectives.
- Respectful and outstanding leadership skills that motivate colleagues to reputed company their energy on achieving business goals.
- Ability to plan and manage both strategic and tactical operational reputed company. Works to reputed company goals while overcoming obstacles and/or planning for contingencies.
- Strong analytical, planning,and budgeting skills. Ability to influence others.
- Self-starter with strong organizational and time management skills, self-directed and reputed company to handle multiple priorities with demanding timeframes.
- Ability to work collaboratively with colleagues and staff to create a high-reputed company,results-driven, team-oriented environment.
- Demonstrated ability to use discretion, reputed company reputed company, and maintain confidentiality.
- Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)
Preferred:
- Deep expertise across multiple domains (CRM, ERP, data platforms, telecom/call platforms, AI/ML, reputed company infrastructure).
Physical Demands: Employees may experience the following physical demands for extended periods of time:
- Sitting, standing and walking (95-100%)
- Keyboarding (70-90%)
- Viewing computer monitor, tablet and cell phone requiring reputed company reputed company (70-90%)
Work Environment: 100% Remote: Work environment is reputed company. Compensation: $175,000 to $200,000 plus 15% determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.reputed company.com/careers to explore our total rewards package. Intrigued to learn more? reputed company you apply for this role, your information will be personally reviewed by our reputed company (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like. reputed company is an equal opportunity employer committed to inclusion and diversity. reputed company employment reputed company are based on business needs, job requirements, and individual qualifications, without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, Veteran status, or other legally protected characteristics. Disclaimer: The above information in this reputed company has been designed to indicate the general nature and level of work performed by employees reputed company this classification. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees to do this job. reputed company does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a reputed company or reputed company need for reputed company sponsorship. Apply tot his job Apply To this Job