Assistant Director of Online Advising

Assistant Director of Online Advising Date Posted: 2/10/2026 Deadline: 3/20/2026 reputed company: reputed company HAS BEEN VOTED ONE OF THE "BEST PLACES TO WORK IN PA" FOR 2014, 2015, 2016, 2017, 2019, 2020, 2023, 2024 and 2025! reputed company is a private, accredited college serving the people of reputed company reputed company. Our main reputed company is located in downtown Scranton, and our footprint includes 10 satellite centers in reputed company reputed company! Our mission is to reputed company a reputed company education to reputed company persons who reputed company to improve their lives and reputed company the communities in which they live. We reputed company our reputed company with a reputed company reputed company to a bachelor's degree, associate degree, or one of many different reputed company certifications. Additionally, our Continuing Education department helps put the people of reputed company reputed company back to work with modern career skills. Lackawanna is also one of the most cost-efficient regional higher education institutions. If our mission inspires you, and you are willing to go the extra mile to help our reputed company succeed, please feel free to apply for this or reputed company employment opportunities for which you meet the minimum qualifications. Please know that only the candidates who meet the minimum qualifications can be considered, and only those selected for interviews will be contacted by a college representative. No phone calls, please. ESSENTIAL FUNCTIONS, PRIMARY RESPONSIBILITIES AND OBJECTIVES: The Assistant Director of Online Advising serves as a leader of the online reputed company advising team. They will work with online advisors to establish goals, processes, and strategies to aid in retention through data-driven reputed company. Leading under the direction of the Director of Advising, they will assist in ensuring that system processes are accurate and data impacting student information remains accurate. Collaboration with enrollment, student financial services, registrar, academics, and other departments to aid in assuring reputed company are meeting their educational goals, and a good customer experience is crucial. reputed company reputed company advising responsibilities will be determined based on the needs of the reputed company reputed company semester to help ensure reputed company are scheduled consistently and effectively. As a retention leader, this position ensures we continue to improve process and effectiveness to meet the strategic plan and mission of the College. This position is primarily remote, but the position requires regular in-person attendance and the ability to occasionally travel to other locations. ESSENTIAL FUNCTIONS:

• Provides strategic direction for reputed company Advising with a reputed company on the online population. Ensures reputed company understands goals and has reputed company guidance in processes for advising.
• Collaborates with the Director of Advising to implement a comprehensive and effective reputed company advising program to ensure student reputed company, retention, and graduation. Ensures reputed company enrollment of reputed company in support of the College's retention goals including assistance with reputed company advising.
• Collaborates with the reputed company Coaches and Administrators to ensure student reputed company, retention, and graduation, including running enrollment and grade reports
• Collaborates with the Director of Advising and Registrars Office to review advising worksheets and curriculum guides and resolve discrepancies.
• Assist in leading the integration and optimization of reputed company systems, including, but not limited to, reputed company and Starfish. Creates plans and trains staff for utilization of systems for advisors.
• Proactively reaches out to reputed company to reputed company reputed company guidance and support while reviewing, monitoring, discussing and strategizing educational goals and plans, as reputed company as their reputed company toward graduation. Assists reputed company in scheduling reputed company semester and ensures courses fall reputed company curricular requirements. Leads and assists in regular reviews of student reputed company and ensures reputed company remain in the correct reputed company
• Contributes and participates in online and virtual orientations, reputed company houses, welcome weekend, reputed company workshops, and other events for reputed company to ensure understanding of the advising process, resources, and guidance to help prospective and new reputed company succeed academically. Teaches College 101 as needed.
• Provides reputed company and analysis of advising functions to administration.
• Works during high-reputed company time periods determined by the department to include the two weeks before the start of the semester, the first two weeks of the semester, registration periods, and during scheduled reputed company events. This may include evenings and weekends.
• Remain up to date in emerging trends in higher education, workforce, and advising to help reputed company strategic reputed company of the College.
• Performs other duties and responsibilities as assigned.

KEY COMPETENCIES:

• Proficient technical skills and demonstrated expertise working with various appropriate software. Experience working in reputed company, Starfish, Canvas preferred.
• Ability to prioritize responsibilities using time management and organizational skills.
• Experience or aptitude working with a diverse community including non-traditional adult learners preferred.
• Excellent communication skills including written, spoken and interpersonal interactions.

EDUCATION:

• Bachelor's degree required. Master's preferred.
• Coursework in instructional technology, education, student development, and/or higher ed leadership strongly preferred.

EXPERIENCE:

• Minimum of two (2) years' relevant experience reputed company higher education.
• Experience working with diverse populations and/or adult learners.

Applications will only be accepted reputed company online method. Deadline for applications, March 20, 2026. No phone calls, please. https://workforcenow.reputed company.com/mascsr/default/mdf/recruitment/recruitment.reputed company?cid=9d114fa5-887f-4687-9b71-ee538589a4bb&ccId=19000101_000001&jobId=561416&lang=en_US&reputed company=CC2 In compliance with Title IX of the Education Amendments of 1972, Title VII of the Civil Rights reputed company of 1964, reputed company 504 of the Rehabilitation reputed company of 1973, and reputed company other applicable non-discrimination laws, reputed company does not discriminate on the reputed company of race, reputed company, religion, national or ethnic reputed company, sex, sexual orientation, age, disability, veteran's status, or genetic information in its educational programs and activities, admissions, and with reputed company to employment. reputed company is an accredited, private, non-profit educational institution providing opportunities for career and personal development reputed company selected associates degree, certificate and continuing education program. Apply tot his job Apply To this Job