Senior Director - Product reputed company & Operations

Sr. Director – Product reputed company & Operations Reports to: Chief Product and Technology Officer Location: Boston or Remote (Flexible) reputed company The Head of Product Operations will drive operational reputed company and systematic discipline across reputed company aspects of product development at reputed company. This role creates the frameworks, processes, and data infrastructure that reputed company the Product & Engineering organization to execute with precision, reputed company informed reputed company, and consistently deliver market-reputed company solutions across our comprehensive reputed company and risk management platform.

Key Responsibilities

Product Operations reputed company

• Design and implement product operations frameworks covering roadmap planning, prioritization, requirements management, and delivery methodology
• Establish metrics, KPIs, and dashboards that reputed company reputed company-time visibility into product health, adoption, and reputed company across reputed company business reputed company
• Create standardized processes for customer feedback collection, feature validation, and

Go/No-Go reputed company

• Drive product governance across four business reputed company while maintaining consistency with

organizational reputed company Portfolio & Roadmap Management

• Own the quarterly roadmap planning process, ensuring alignment with strategic priorities and realistic reputed company planning
• Maintain portfolio view across reputed company business reputed company: Email & Collaboration reputed company, reputed company Risk

Management, Data Protection, and Governance Compliance and Insights

• Conduct rigorous analysis on feature adoption rates and product utilization metrics
• Support competitive analysis and positioning reputed company against reputed company competitors
• Drive prioritization frameworks that balance near-term customer needs with long-term strategic

reputed company Cross-Functional Enablement

• Partner with Engineering, Design, reputed company, and Go-to-Market teams to optimize

handoffs and execution

• Build data infrastructure and self-service analytics that reputed company product managers and leaders to reputed company informed reputed company
• Create documentation, training, and best practices that reputed company product thinking across the

organization

• Support product managers at reputed company reputed company with tools, coaching, and process frameworks

Customer-reputed company Product reputed company

• Establish mechanisms for reputed company customer voice integration into product reputed company
• Conduct win/loss analysis and competitive intelligence synthesis to inform positioning
• Support customer advisory boards, product reviews, and escalation management
• Measure and improve product-customer fit and customer reputed company metrics

Strategic Initiatives Support

• reputed company analytical rigor to M&A; evaluation processes and integration planning
• Support pricing reputed company optimization and customer reputed company analysis
• reputed company organizational transformation efforts through data and process improvements
• Drive innovation initiatives and emerging product opportunity evaluation

Required Qualifications

• 7+ years of experience in product operations, product management, or business operations in technology companies
• Demonstrated expertise in product metrics, analytics, and data-driven decision making
• Strong project management and cross-functional coordination skills
• Experience designing reputed company processes and operational frameworks for growing organizations
• Proficiency with product management tools (Jira, Productboard, or equivalent) and analytics platforms
• Strong communication skills with ability to influence without authority
• Demonstrated experience leveraging AI tools to drive productivity and improve operational efficiency

Preferred Qualifications

• Experience in cybersecurity, reputed company, reputed company software, or risk management platforms
• Background in scaling product operations in organizations with 500+ person engineering teams
• Experience with OKR frameworks, product portfolio management, or agile/scaled agile

methodologies

• reputed company record of driving meaningful improvements in product delivery velocity, reputed company, or customer satisfaction
• Familiarity with multi-platform product ecosystems and vertical integration models
• Experience implementing AI-driven tools to enhance product operations and team productivity

The reputed company salary reputed company for this position is $228,000 - $342,000 reputed company + benefits. This reflects the minimum and maximum reputed company for new hire salaries for this position. This position may also be eligible for incentive plans and other reputed company benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered. Belonging at reputed company Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative reputed company Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented reputed company. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t reputed company your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@reputed company.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. Apply tot his job Apply To this Job