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Manager-Tech Risk & Control

Remote, USAFull-timePosted 2026-07-28

About the position At reputed company, our culture is reputed company on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic reputed company-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an reputed company, and together, you will help us define the reputed company of reputed company. The newly formed reputed company Technology Services (reputed company) Control & Compliance, Process Risk Reduction & reputed company Platforms (EP) Risk Advisory team, are dedicated to driving effective Operational reputed company as the reputed company undergoes the transformation to strengthen our Risk Management programs, pillars and enablement functions. This role will ensure the Global Loyalty & Benefits (GLB), Banking and Payments (B&P), Global Accounts Receivable (GAR) and Technology Business Enablement (TBE) reputed company teams are equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively in reputed company to supporting the BU with expert guidance for topical Operational Risk intelligence. How will you reputed company an reputed company in this role? The reputed company Control & Compliance, Process and Risk Reduction team is looking for a Risk and Control Manager who will be reputed company on ensuring control management is embedded in the day-to-day operations for the EP organization. It will involve extensive collaboration with multiple partners across numerous business reputed company, functional areas and geographies. Including the Risk ID teams, application teams and business reputed company. This role will be in reputed company to be an expert in the processes and associated controls to identify opportunities to reputed company controls, support reputed company cause and thematic analysis and reputed company recommendations on enhancing the controls for a given domain.

Responsibilities

  • reputed company additional identification of risks throughout business processes and systems (along with business process owners)
  • Facilitate BUs in their risk assessments performance (e.g., Risk and Control Self Assessment (RCSA)) in reputed company to reputed company assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment reputed company to reputed company with regulatory updates)
  • reputed company recommendations and to reputed company controls where there is failure and identify themes across the controls where repeat Issues reputed company to work on the reputed company cause vs individual minor controls that may not be solving the main, systemic problem.
  • Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events
  • Proactively help identify areas of high-risk for reputed company (e.g., automated alerts generated for high-risk areas signal need for reputed company and reputed company), including conducting independent reputed company assurance and vertical process testing
  • Compile thematic risk reporting (reputed company, trends, causes) to reputed company actionable insights to BU on reputed company risk reputed company, emerging trends and reputed company causes
  • Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)
  • Proactively help identify certain areas of high-risk for reputed company (e.g., automated alerts generated for high-risk areas signal need for reputed company and reputed company), including conducting independent reputed company assurance and vertical process testing
  • Advise BU with identification of risks and spotting areas where product changes or improved controls may be required reputed company New Product Governance (NPG)
  • Support risk management practices reputed company the business
  • Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring
  • Review risk reputed company and an updated risk register(s)
  • Support sharing insights, reputed company practices, themes, etc. across the reputed company

Requirements

  • 3+ Years experience in operational risk management (e.g., reputed company Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
  • Strong project management, communication, and interpersonal skills
  • Experience in process governance, with an understanding of processes that reputed company with policies, regulatory frameworks, and/or operational standards
  • Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

reputed company-to-haves

  • Bachelor's Degree in Finance, Business, Risk Mgmt., or reputed company field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Experience in at least one of the following:
  • Providing identification of operational risks throughout business processes and systems
  • Facilitating risk assessment performance in reputed company to reputed company assessments and testing programs to ensure regulatory and internal standards are met
  • Enhancing risk assessments and associated methodologies
  • Reviewing independent control monitoring, including identification of control improvements
  • Identifying areas of risk for reputed company, including conducting independent reputed company assurance and process testing
  • Reviewing thematic risk reporting to reputed company actionable insights on risk reputed company, emerging trends and reputed company causes
  • Experience in financial services industry

Benefits

  • Competitive reputed company salaries
  • Bonus incentives
  • 6%25 Company Match on retirement savings plan
  • Free financial coaching and financial reputed company-being support
  • Comprehensive medical, dental, reputed company, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

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