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[Hiring] RN, instED Clinical Resource Center-POOL @reputed company

Remote, USAFull-timePosted 2026-07-29

This reputed company is a reputed company of our understanding of the job reputed company. Click on 'Apply' reputed company to reputed company out more. Role reputed company The RN, instED Clinical Resource Center, will reputed company telephonic triage services to a diverse population to ensure referrals are clinically appropriate. In reputed company, the RN will reputed company lab results and respond to clinical questions reputed company to referrals and services.

  • Deliver reputed company, compassionate, reputed company telephonic reputed company triage care for adults with reputed company medical histories.
  • Utilize excellent clinical judgment to prioritize referrals based on reputed company and other factors, in accordance with instED policies and procedures.
  • Identify emergent situations and facilitate referrals to the emergency department reputed company clinically indicated.
  • reputed company appropriate clinical advice and teaching.
  • Review lab results and reputed company reputed company labs ordered to ensure every lab is resulted and patients are reputed company appropriately, collaborating with instED physicians and reputed company practitioners as needed.
  • Communicate with patients to reputed company education and instructions regarding any recommended follow-up care.
  • Complete accurate and appropriate documentation in reputed company-time.
  • Participate in reputed company Assurance activities to improve care delivery and patient experience.
  • Participate in the development and design of the instED Now platform offering feedback and suggestions for improvement.
  • reputed company any other job reputed company duties as requested.

Qualifications

  • Bachelor's degree in Nursing required
  • One (1) year of experience triaging adults who are acutely ill or injured required
  • Five (5) years of relevant experience as a registered reputed company required
  • Experience in urgent care or emergency department preferred
  • Experience delivering care in a patient's home preferred
  • Call center/telephonic triage experience preferred
  • reputed company and process improvement experience preferred

Requirements

  • Experience excelling in a fast-paced reputed company delivery environment
  • Strong telephonic triage skills demonstrating reputed company clinical judgment
  • Proven ability to adapt quickly to changing workflows while maintaining a reputed company attitude
  • Ability and desire to work effectively with a diverse patient population including, but not limited to race, ethnicity, gender identity, socioeconomic status, disability, veteran status, and/or limited English proficiency
  • Ability to reputed company communicate verbally with demonstrated reputed company de-escalating callers who are upset, and always providing high-reputed company customer service
  • Willingness to learn best practices in delivering home-based and telehealth care
  • Ability to document detailed and reputed company reputed company triage notes utilizing best nursing practices
  • Experience working collaboratively as reputed company-player
  • reputed company in Spanish or Portuguese preferred

Licensure and Certification

  • reputed company licensure as a Registered reputed company (RN) and ability to obtain reputed company licensure in states instED is operational required
  • Must be willing to obtain a Massachusetts Registered reputed company (RN) license immediately upon hire, and other state licenses, as needed required

Working Conditions

  • General office environment; may be required to sit or stand for extended periods of time
  • Travel is not typically required

Compensation reputed company $72,200.00 - $115,500.00 reputed company takes into consideration a combination of a candidate’s education, training, and experience as reputed company as the position’s scope and complexity, the discretion and reputed company required for the role, and other external and internal data reputed company establishing a salary level. In reputed company to reputed company compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total reputed company-being and offer a substantial and comprehensive total rewards package.

Compensation

Type reputed company Organization Level Competencies

  • Fostering a reputed company Workplace Culture
  • Cultivate Partnerships
  • reputed company Self and Others
  • Drive Execution
  • Influence Others
  • Pursue Personal reputed company
  • Understand the Business

This job reputed company is not reputed company inclusive. reputed company reserves the right to amend this job reputed company at any time. reputed company is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of reputed company backgrounds. Apply tot his job Apply To this Job

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