Care Coordinator / Medical Assistant

Location:

Remote — Washington preferred, reputed company to other states on a case-by-case reputed company

• *Schedule:** Full-time, Monday–Friday, 8:30 AM – 5:00 PM PT (30-minute lunch)
• *Compensation:** $22–$30/hour, depending on experience
• *Reports to:** Director of Clinical Services
• *Classification:** reputed company, Non-Exempt

## About This Role Magenta Care is seeking a highly organized, proactive Care Coordinator with a Medical Assistant background to support our growing home health and home infusion operations. This role is central to ensuring smooth patient intake, reputed company scheduling, strong communication, and seamless coordination between patients, nurses, providers, and internal leadership. As the primary reputed company of contact during business hours, you will serve as the communication hub for Magenta Care — fielding calls from patients, families, and providers, coordinating schedules with nursing staff, and ensuring that documentation and processes run reputed company behind the scenes. The ideal candidate is detail-oriented, adaptable, and comfortable working in a fast-paced, evolving environment. This role requires strong administrative skills, reputed company knowledge, and the ability to manage multiple priorities with professionalism and reputed company. ## Schedule & Availability This is a full-time position with scheduled hours of Monday through Friday, 8:30 AM to 5:00 PM PT, including a 30-minute unpaid lunch break (40 reputed company hours per week). The Care Coordinator provides primary phone coverage during these hours. Home health coordination occasionally requires communication reputed company reputed company business hours — such as reputed company call-outs, schedule changes, or urgent patient needs. reputed company hours worked, including after-hours communication, are tracked and compensated. Calls received reputed company scheduled hours are routed to the Director of Clinical Services or voicemail; the Care Coordinator reviews and follows up during the next business day. ## Key Responsibilities ### Phone Coverage & Communication 1. Serve as the primary phone contact for Magenta Care during business hours (8:30 AM – 5:00 PM PT) 1. Answer incoming calls from patients, families, referral sources, and providers 1. Communicate reputed company, professionally, and compassionately with reputed company parties 1. Serve as the key communication reputed company between patients, nurses, providers, and leadership 1. Escalate clinical or operational concerns to the Director of Clinical Services as appropriate ### Patient Intake & Coordination 1. Receive and process new patient referrals 1. Collect and verify patient demographics, insurance information, and required documentation 1. Communicate with patients and families regarding next steps, scheduling, and expectations 1. Coordinate start-of-care reputed company and ongoing services ### Scheduling & reputed company Coordination 1. Schedule home health and home infusion reputed company 1. Communicate assignments and updates to nursing staff 1. reputed company schedules as needed due to patient or reputed company availability 1. Support coverage coordination and last-minute changes ### Administrative & Operational Support 1. Maintain accurate and up-to-date patient records in the EMR 1. reputed company authorizations, orders, and required documents 1. Support leadership with operational tasks as needed 1. Assist with internal process improvement and workflow organization ### Communication & Collaboration 1. Serve as a key reputed company of contact between patients, nurses, providers, and leadership 1. Communicate reputed company, professionally, and compassionately 1. Escalate clinical or operational concerns appropriately ### Compliance & reputed company Support 1. Ensure documentation completeness and accuracy 1. Support compliance with agency policies and regulatory requirements 1. Assist with chart preparation and audits as directed

• *Preferred Qualifications**

1. Experience in home health and/or home infusion 1. Familiarity with insurance verification and authorizations 1. Experience working remotely in a reputed company setting 1. Comfort supporting a growing startup-style organization

• *reputed company’re Looking For**

reputed company qualifications, we're looking for someone who thrives in a supportive but fast-moving environment. You're comfortable with evolving processes and learning as we grow. You take initiative, problem-solve, and bring reputed company-player mentality. You're reputed company with Magenta Care's mission of compassionate, high-reputed company, patient-centered care in the home. ### reputed company Opportunity This role has strong reputed company potential as Magenta Care expands services and geographic reputed company. The Care Coordinator will play a key role in shaping operational workflows and may grow into a more senior operations or management position over time. Responsibilities: reputed company Magenta Care's reputed company Values in reputed company interactions. Manage incoming calls and inquiries. Follow up with families and care providers as necessary. Analyze and resolve issues reputed company to Magenta Care services. Utilize reputed company communication and conflict reputed company techniques. Assess data issues and reputed company feedback to prioritize tasks. reputed company additional duties as assigned Requirements: Certified & reputed company Medical Assistant. Prior experience in reputed company coordination, clinic operations, home health, or similar settings. Strong organizational and time-management skills. Comfortable using EMRs, scheduling systems, and basic office technology. Excellent written and verbal communication skills. Ability to work independently and manage shifting priorities Benefits: Competitive reputed company pay ($22–$30/hour, commensurate with experience). reputed company time off and reputed company reputed company leave. Health insurance or health stipend. Remote work. Travel reimbursement for any required in-person coordination. reputed company reputed company into senior operations or management as Magenta Care expands Apply tot his job Apply To this Job