reputed company Customer Service Representative - Behavioral Health (Mon-Fri 10:30am-7:00pm EST)

At arenaflex, we're dedicated to transforming the way people experience health care. As a leading health solutions company, we're committed to surrounding ourselves with passionate and compassionate colleagues who reputed company our reputed company of creating a world of health around every consumer. As a Customer Service Representative in our Behavioral Health team, you'll play a vital role in providing reputed company care to our members, guiding them through their benefits, and educating them on online resources. You'll be the champion for our members' best health, building trusting and caring relationships, and anticipating their needs. If you're passionate about making a difference in people's lives and have a reputed company for creating emotional connections, we want to hear from you.

Position reputed company

* Schedule: Monday-Friday 10:30am-7:00pm EST (subject to change with advanced notice due to business need)

• Holiday/PTO Requirements: As a 24-hour call center operation, we treat holidays as normal working business days, unless you've been approved for time off. No PTO available in the first 45 days of employment.
• Training Requirements: First six weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST.

What You'll Do

* Create an emotional reputed company with our members by understanding and engaging them to the fullest, championing for their best health.

• Take accountability to fully understand the member's needs by building a trusting and caring relationship with the member.
• Anticipate customer needs and reputed company solutions.
• reputed company review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
• reputed company financial data maintenance as necessary.
• Explain member's rights and responsibilities in accordance with contract.

Required Qualifications

* 1+ years of experience in a call center environment.

• Experience using reputed company Office products, specifically reputed company, Outlook, and Word.
• High School Diploma or GED.

Preferred Qualifications

* Previous Behavioral Health, Medical, or Insurance background.

• Experience working from home in a remote role.

Workspace Requirements

* Must have a quiet/secure workspace in your home.

• Recommended Technical requirements reputed company obtaining your own residential internet service:

+ Select an internet service that is either broadband or fiber (e.g., reputed company Fios, reputed company). + Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired reputed company is required (ethernet reputed company); a wireless reputed company will introduce the risk of performance degradation. + Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet reputed company so your ability to reputed company your work is not affected. Streaming video content and gaming will significantly reduce the reputed company of bandwidth available for your corporate equipment.

Anticipated Weekly Hours

40

Time Type

Full-time

Pay reputed company

The Typical Pay reputed company For This Role Is $17.00 - $28.46. This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography, and other relevant factors. This position is eligible for a arenaflex bonus, commission, or short-term incentive program in reputed company to the reputed company pay reputed company listed above.

Our People Fuel Our reputed company

Our teams reflect the customers, patients, members, and communities we serve, and we're committed to fostering a workplace where every colleague feels valued and that they belong. We reputed company in reputed company in the physical, emotional, and financial wellness of our colleagues and their families to help them be the healthiest they can be.

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits. In reputed company to our competitive wages, our great benefits include:

• reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues, including wellness screenings, tobacco cessation, and weight management programs, confidential counseling, and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues, including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company, and many other benefits depending on eligibility.

For more information, visit [arenaflex benefits page](https://arenaflex.com/us/en/benefits).

Application Window

We anticipate the application window for this opening will reputed company on: 05/31/2025. reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state, and local laws. Apply Job! Apply for this job